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Hi all

 

I have tried the following to connect my Sonos One with my iPhone 11 Pro Max:

  • Rebooting system between phone and sonos (like a million times)
  • Rebooting my wifi router
  • Disabled Airtime fairness on router
  • Enabled IGMP snooping on router
  • Updated router to 2.4Ghz, 5GHz-1
  • Maked sure area network is turned on on my iphone

I seriously don’t know what else to try. Nothing seems to help so now i am reaching out in this community.

Weird thing is that it is appearing on my network and on my husbands iPhone X (sonos app).

Please tell us a bit more about your network and system.  Is it a mesh system?  Any access points or extenders?  Are any of your Sonos devices connected by Ethernet cable to your network?

There isn’t a VPN on the phone?

As an experiment, could you connect the speaker by Ethernet to your router and see if your phone can then see it?


Weird thing is that it is appearing on my network and on my husbands iPhone X (sonos app).

Are you using the same Sonos account to sign in on the app?

I would try resetting your app by going to Settings > App Preferences > Reset app, then when it asks, join an existing Sonos system.