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Sonos Boost not found

  • October 19, 2022
  • 2 replies
  • 1402 views
T

Hi,

I'm trying to add a Sonos Boost to my existing environment.

We currently have 3 Sonos Play:5 speakers connected to our local Wi-Fi network.
I want the speakers to use the SonosNet Wi-Fi network instead of our local Wi-Fi.

I added the Sonos Boost via network cable to our router.
It boots up and after a minute it flashes green.

In the Sonos (S2) App on my iPhone I click ‘add product’ but the app doesn’t find the Boost.
The Play:5 speakers are already connected in the Sonos App.
When I run a network scan of my network I can find the IP-address of the Boost so it should be connected.


I'm trying to find out what i'm doing wrong.
Any suggestions?

 

Cheers

Best answer by John B

You need to connect one of your speakers by Ethernet first.  Then give it a couple of minutes and check in About my System that all speakers have WM=0 not WM=1.

As you have had a failed attempt to set up the Boost, I would factory reset it.  Do NOT reset anything else.

Then connect the Boost by Ethernet to the router leaving the speaker also connected.  Add the Boost to your existing system.

Disconnect the speaker, give it a couple of minutes to reconfigure and you should be OK.

Edit: I think you can probably leave the Boost wireless while you add it.  The key is wiring an existing speaker first.  It just feels more robust to wire the Boost!

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2 replies

J
  • John B
  • 19684 replies
  • Answer
  • October 19, 2022

You need to connect one of your speakers by Ethernet first.  Then give it a couple of minutes and check in About my System that all speakers have WM=0 not WM=1.

As you have had a failed attempt to set up the Boost, I would factory reset it.  Do NOT reset anything else.

Then connect the Boost by Ethernet to the router leaving the speaker also connected.  Add the Boost to your existing system.

Disconnect the speaker, give it a couple of minutes to reconfigure and you should be OK.

Edit: I think you can probably leave the Boost wireless while you add it.  The key is wiring an existing speaker first.  It just feels more robust to wire the Boost!

Airgetlam
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  • Airgetlam
    Airgetlam
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    Theta-Comm
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  • Theta-Comm
  • Author
  • Contributor I
  • 1 reply
  • October 19, 2022
John B wrote:

You need to connect one of your speakers by Ethernet first.  Then give it a couple of minutes and check in About my System that all speakers have WM=0 not WM=1.

As you have had a failed attempt to set up the Boost, I would factory reset it.  Do NOT reset anything else.

Then connect the Boost by Ethernet to the router leaving the speaker also connected.  Add the Boost to your existing system.

Disconnect the speaker, give it a couple of minutes to reconfigure and you should be OK.

Edit: I think you can probably leave the Boost wireless while you add it.  The key is wiring an existing speaker first.  It just feels more robust to wire the Boost!

 

Thanks John, i'm going to give it a try.

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