Sonos Five Setting

I’d try a reboot of your product. It might be a simple reload of the OS would help change your inability to change the EQ settings. 

If that doesn’t work, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. But don’t post the resulting diagnostic number here, they get sensitive about GDPR.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

Thank you very much for your reply.

So I should do an exact restore?

Later I'll try and see if I can solve it, otherwise I'll send a diagnosis.

While for the differences between Era300 and Five, is it better that I open a dedicated discussion?
Thanks again for the help

Solved with the reset.

Thanks a lot, do you know if Trueplay is available on the Five? I can't find it in the menu (maybe because I have an Android smartphone?) if so I'll try with my brother's who has Apple.
see you soon.

Android does not support TruePlay for the Five or any Sonos speaker. However, QuickTune is available for Era 100’s and Era 300’s. Click the links for more information.

https://support.sonos.com/en-us/article/tune-your-sonos-speakers-with-trueplayhttps://support.sonos.com/en-us/article/trueplay-compatible-devices-and-sonos-products

Five vs Era 300

See the official Sonos comparison below. However, only you can really determine which sounds best to your ear based upon your environment, music genre and type (stereo or Spatial Audio) that you prefer. Personally, I have a stereo pair of Era 300’s and Five’s both with Subs. My preference is smooth jazz in stereo as my go-to music. Therefore, I lean toward my Five’s as they are designed for high-fidelity (for my ear).

​@AjTrek1

Thank you very much.

I also listen to jazz and classical music, I don't think a very spatial sound is necessary, but as you rightly said the only way is to try (I'll probably also order an Era 300 to make the comparison).

For TruePlay I go with my brother's apple ok, once set the sound remains fixed even on android right?

Another question please, is there a way to turn off or put the Five in standby? (or other sosnos devices?) I had to unplug the power plug otherwise it continued to play.

Does the Sono Five have voice commands?

Curiosity, if I connect it with etherent cable and I don't associate other speakers, does the sono five still send a wifi or wireless signal out? (I have some devices sensitive to these things and I don't want to create interference).

Thanks in advance for your help.

As I recall, once TruePlay is set up, there is a switch in the Android controller to turn it off and on, as desired. It is just the process of setting it up that requires the appropriate iOS device.

All Sonos devices (there is no Sono that I’m aware of) go into low power mode a few minutes after not streaming anything. They do not have on/off switches. 

The Sonos Five, per the FAQ on the sales page at https://www.sonos.com/en-us/shop/five-white#tech-specs does not have a built in microphone, but can be controlled by an external device that acts as an input for your voice.

​@Airgetlam 

Thank you so much.

You have been very helpful, I have solved almost everything (I just need to understand if and when it goes into standby) because I can't turn off the power every time -:))) at the very least I can put a controlled socket.

A bizarre question! Do you have any idea how strong the wireless signal that the Five 5 emits is, I think it is always active to transmit even if it has no other devices paired, right? or it activates if combined with other devices (Subwoofer or Satellites).

I ask because I have a very small house, I know that phones, 5G antennas, Bluetooth and many other things are worse, but I would like to avoid having a "Wireless" signal always near me, even some user manuals recommend not to be too close to these devices.

Thanks again, you have been very kind and helpful.

No idea, honestly. You may want to call Sonos Support directly to discuss it, but I suspect that isn’t information they would have, either. 

I’ve seen the number 10 minutes tossed around for entering low power mode, I’ve never tested. Support would likely have a ‘real’ number.

Given your WiFi concerns, I do find it odd you’ve chosen to go with a WiFi speaker system. 

Ok thanks.
I contacted support let's see if they have more precise information for these questions, then I'll let you know what they tell me.

You're right the choice is "anomalous" and questionable, I find myself in a situation where I will have to be for at least a year (moved for work) the only solution is an amplified device, but unfortunately they are all tied to WiFi.

I found a solution, that is I always listen to classical music or Jaz so I use only two radio channels, it can happen that I change and when I do it I activate the WiFi for 10 or more minutes to be able to search for other stations.

I know that there are some systems of this type with which once configured with WiFi I can go with a network cable and they work, Sono Five can do it, that is I turn on and listen to the station previously left in memory without the need for active WiFi.

Now I read about this particular thing that Sonos speakers have, that is, they automatically create an autonomous wireless network to be able to communicate with all the other devices (probably other brands do this too, but not all).

Of course, if even with the Ethernet cable connected and WiFi disabled I find myself in a situation where a sort of WiFi is automatically created by the device itself, I think I will have to change the type (See Naim MU-SO2, Cambridge Evo One, Tehcnics SC 70MKII).

I will give you news as soon as possible.
Many thanks to everyone.

Perhaps you could also consider a (rather old-fashioned) device called a “radio”? No wifi at all. And when you switch it off, it’s off. 

In your case, I’d certainly be turning off all electricity in the home. The amount of RF created in the walls by normal power transmission would likely be as much, albeit in a different spectrum, as a WiFi signal . 

Ok I'll go back to the candles and solve it....😊

The little I can do, even if it's zero I'll try to do it, I have some devices that are sensitive to interference, even if this idea is very questionable, trying it costs nothing especially because there is a choice... plus I don't like being too dependent on smartphones!

It's too restrictive to have to use it even to listen to some music, but these are personal thoughts and choices, I understand that not everyone thinks about it this way.

I had an exchange of emails with the support.

Very confusing situation, always vague and unclear answers... incredible! I didn't even ask other people.

In any case I solved almost everything on my own, the cable connection is fine, for the various WiFi signals I gave up, no one knows how to answer, in any case everything works correctly, it's fine like this.

I only noticed one strange thing, in the Sonos application for recommending the Five there is no Trueplay with calibration via microphone, I also inserted an Era300 on the same Android smartphone and in its menu (when I select that device from the application) in the settings I also have the trueplay item???

Do you know anything about it? Same smartphone same applications same products Sonos brand, on the Five there is no Trueplay on the Era 300 it is present.

The differences? Era300 a little more open as a sound, the five more HiFi with more present bass, it would be interesting to try an Era300 with the subwoofer....
Thank you very much.

On Android the Trueplay only works with speakers that can do Trueplay via their microphone, like the Era’s. The Five’s do not have a microphone, so will only Trueplay with an iPhone.

Ok so Era 300 does it with its microphone (maybe even better) while the Five uses the external one of the Apple smartphone, did I understand correctly? (sorry I'm using the translator).

Thank you very much, very kind.