Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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I get a "Discovery Failed" message when trying to discover devices through my new Sonos One with Alexa. I've followed the following steps: 1. Set up Sonos One and added voice control with Alexa. Alexa responds to commands and knows who I am 2. Set up the Alexa app, connected it to my account 3. Enabled the smart skill for Sonos I tried both asking Alexas to discover devices ("Alexa, discover devices") and trying to locate devices through the Alexa app but I get a very quick "Discovery Failed" response (see image) [img]677546bf-3c59-42a3-99cb-026972d8ab53.jpg[/img] For what it's worth, I've also tried to connect my Nest thermostat by enabling that skill and connecting my account, but that device also cannot be discovered. Also, I've tried to uninstall my apps and go through this entire process again. That also does not work. Please help.
The Alexa app for my Dot has found all three of my Sonos devices. When I ask it to play, for example radio on the Playbar, nothing happens and the Dot tells me it doesn’t recognise the name Playbar. Thinking it may be confused when I say the name Playbar into it, because of inclusion of the word “play” in the instruction I renamed it TV in the Sonos app. However it’s made no difference. Now when I ask it to play on the TV, as before nothing happens other than it tells me it cannot find anything called TV although it is recognised in the Alexa app as I have rescanned my devices. Other two devices are okay. Anyone any ideas please? Thanks.
Hi, I recently bought a Sonos One to upgrade the sound quality in my living room. It replaces an Amazon Echo (1st Gen), which now sits in one of the bedrooms. I was obviously disappointed to see that most Alexa skills (the ones involving sound) do not work on Sonos One. I'm looking for a work around until an update is released. I have another issue. I also use Alexa to control my smart home devices (mostly lightbulbs). I have become quite familiar with the procedure needed to add an use devices on Alexa. I also use groups, and this is where my question comes from. I noticed that Alexa sees Sonos One as a "Smart Home" device of [i]unknown[/i] type. The Alexa app sees my other Amazon speakers as "[i]Alexa enabled devices[/i]" when creating groups, where as Sonos One is seen as [i]just another device[/i] called "Living room". [u][i]Is this normal? [/i][/u] I am sort of happy to accept that I can't use Drop In, but creating Groups is a really important feature when you have
Hi!Alexa, only and exclusively on the Beam soundbar, seems that doesn’t recognize anything because she tells me “Didn't find any smart home device, go to Alexa App to the section Smart Home to start”.My actual Sonos + Alexa configuration has: 1 Beam + L/R surround with 2 Sonos One, 1 Sonos Connect, and 1 Echo Dot.Preamble: I was a Beta program member, but when I've closed my program, the issue has started.I’ve tried a lot of unsuccessful combinations: by default, my Echo Dot (that is placed in the bedroom) works with every Alexa's smart home device and any music service. I’ve tried to factory reset my Beam, and I’ve found that the two Sonos One, removed from the surround and enabled with Alexa, works correctly too.Also with the factory reset, the Beam doesn’t work. The strange thing is that only the Beam. The other components work correctly.Obviously I’ve tried this guide: https://support.sonos.com/s/article/3516?language=en, unsuccessfully.What else I can try?
It should be made clear that the Sonos Alexa interface is very limited. The sonos speaker will not control any Alexa smart devices or skills. After months of trying to get 3 Alexa enabled Sonos to work i now have an email from Amazon to confirm that smart devices cannot be controlled using the 3rd party speakers. :-(
[quote]Priya Abani, director of Alexa Voice Service, announced in April 2018 that third-party Alexa-enabled devices will get calling and messaging abilities. In fact, since August 2018, these key Alexa features have been available on Eufy Genie - a third party Alexa-enabled gadget. Sonos, however, remains tight lipped about its plan.[/quote] I received my Beam earlier this week and was really excited. I was planning on purchasing two more for the whole family. I'm so disappointed to find out that key features such as calling, messaging, and drop-in are not supported on Sonos Beam or One. It appears that Sonos has no plans to support these features at all. At first, I thought Amazon refuses to allow third-party gadgets to have these features. But, Eufy Genie, a 3rd-party device with an RRP of only $35 (and on sale for $15 on Amazon at time of this post), supports all these features. I would like to ask a couple of questions: [list] [*]Are these key Alexa features on th
Every time I go into settings in Alexa app and do the drop downs for location, address and postcode etc.. it lets me do it, I press save and then it reverts back to being empty as If I didn't put them in. Its a small issue but driving me mad! I ask Alexa say for the weather and she tells me to put in this info on the app, but it just wont save the details. ???
I have a Alexa Sonos system at my primary house. I purchased a Alexa beam for my secondary house. At the second house, the Sonos will only work if I manually select music from my phone on the Sonos app. If I ask Alexa to say " Play Pandora Rock Station" Alexa says, " You must activate this on your phone". It is activated on my phone, as I have used my Alexa Sonos system at my primary house. I spent an hour on the phone with Amazon and got nowhere. The said to ask Sonos. The problem seems to be with Alexa interfacing with Sonos at two different locationsl. Please Help
So, I keep most of my speakers in one group. For this example, let's say "Living Room, Kitchen, Bedroom". Since Alexa integration started, I've been able to name any of the speakers in the group, and it'll do that action for the group. For instance "Alexa, stop the living room" stops all three but leaves them grouped. "Alexa, Play Metallica on the Kitchen" Plays Metallica on all three (as long as they had already been grouped). In the last week or so, this has changed. Now when I name a speaker, actions happen ONLY to that speaker. So in the example above "Alexa stop the living room", it separates Living room from the group, and stops it. This means that the other two are still playing. Same thing if I use Alexa to start music. If the speaker I ask it to start on is in a group, it removes it from the group and starts it on just that one speaker. This is super annoying, and really defeats the reason I use Sonos in the first place. Does anyone know why this behavior has
Have recently set up Alexa with Sonos and it works OK, but if I ask Alexa to play an album (play album name, by band and where I want it played), it just plays (queues) the first song in the Album. None of the other songs in the album appear in the queue on the Sonos app. Do I need to word the question to Alexa in another format?
I have a bunch of Sonos speakers (obviously) and just bought an Echo Show.While I can control the Sonos system in all rooms, there seems to be no way to show what’s playing on the Echo Show.What I’d expect is, that:if the Echo Show is in the same room as my speakers - it shows what’s playing on these there is a setting, where I can show what’s playing on <any> room on the Echo Show (like it does on the iOS or Android app).But I can’t seem to find any setting for this… Can this be true? (I somewhat feel like back in the 90s)Any hint?
Hello community I have: 1 x One w. Alexa in the kitchen. 2 x Play 1's and a Playbar in living room, and 2 x Play 1s and 1 x Connect in dining room. I have installed an Echo Dot in living room, and synced so it can play the radio and Spotify through my speakers. Great. However, now the Sonos One in the kitchen is not connecting to services like Spotify or TuneIn Radio. So, when asked to "play radio", it tells me "sorry, that device is offline'". Or, when asked to "play a song from Spotify" it tells me to "link to Spotify in your premium account". Im stumped. I want to keep the set up but also want to be able to instruct Alexa to play radio when cooking in the kitchen for example. Alexa still works and it can tell me the weather forecast for example, but I can't figure out how to get Spotify and TuneIn linked to the kitchen speaker, while keeping the same set up on the Echo Dot in the living room. Can any kind soul in the community help....? Thanks John
Hi, I recently purchased a Sonos One: Gen 2 to pair with my existing One: Gen 1. I was able to create a stereo pair with the two and they both amazing together. However, I can't get the Alexa voice control to work with the stereo pair or the new Gen 2 speaker. Alexa control was working fine on the Gen 1 speaker and when separating the pair and adding voice control it works fine on the Gen 1 speaker, but doing the same thing on the Gen 2 does not work. It takes me through the process and loads the amazon login page where i enter my credentials and proceeds to load for about 15 seconds and then I keep getting an error message saying to "try again later". I have tried several solutions from previous forums, of which none have worked. I have tried powering off/on, resetting the controller, removing and adding skill in Alexa app, completely setting up the speakers again, resetting router, using ethernet connection, different device to complete setup (changed from Samsung to iPad). Occ
I tell Amazon Echo to play a station from my Pandora in a room and it will play only one song. When I open the app and hit the play button, nothing happens. When I hit the next button I get: “unable to play pandora service error” in a pop up window. I have sent Sonos tech reps diagnostic number and they still can’t figure out the problem. I’ve rebooted my modem, my Wi-Fi, my speakers and deleted and reinstalled my apps, along with signing out and re-signing in to my Pandora music service. I still have the same problem. Any ideas?
I just got my Sonos One today and am trying to get Alexa up and running. It is working with all of my home automation, Wink, Nest etc, but I can get Alexa to play anything on Spotify, which is my only music subscription service. She keeps saying “cannot play from Spotify music on that Device”. I have linked all of my accounts, and they show up as linked. I also do have a premium account on Spotify. Anyone have any thoughts? She does offer to set me up an Amazon music account when I just ask for a specific song or artist, then plays me a sample of the song.
I have two homes with various Sonos devices. I set up the Alexa/Sonos integration in one home, which worked great. But now I'm in the second and want to add the devices in that home. Discover in the Alexa App is not finding them. Is this a supported configuration? If so, what do I need to do to make it work? If not, please add it to the wishlist!
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