Alexa, only and exclusively on the Beam soundbar, seems that doesn’t recognize anything because she tells me “Didn't find any smart home device, go to Alexa App to the section Smart Home to start”.
My actual Sonos + Alexa configuration has: 1 Beam + L/R surround with 2 Sonos One, 1 Sonos Connect, and 1 Echo Dot.
Preamble: I was a Beta program member, but when I've closed my program, the issue has started.
I’ve tried a lot of unsuccessful combinations: by default, my Echo Dot (that is placed in the bedroom) works with every Alexa's smart home device and any music service.
I’ve tried to factory reset my Beam, and I’ve found that the two Sonos One, removed from the surround and enabled with Alexa, works correctly too.
Also with the factory reset, the Beam doesn’t work. The strange thing is that only the Beam. The other components work correctly.
Obviously I’ve tried this guide: https://support.sonos.com/s/article/3516?language=en, unsuccessfully.
What else I can try?