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Thebutlers
Contributor I
Jan 26, 2018 12:04 PM UTC

Alexa in australia

I have a sonos one that I have been using with Alexa but now that the service is starting in Australia my account has been migrated and I have lost all my skills in order to get them back I need to set the language to English Australia thesis need o be bone in the sonnos app do you know when voice services will be made available in Australia so I can change the setting
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      51 replies

      Keith N
      Keith N
      Sonos Staff
      Jan 27, 2018 1:27 AM UTC
      Hello there, Thebutlers. Thanks for posting and welcome to the Community. We do not have a specific date to share for Alexa support in Australia. Stay tuned!
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        exa
        Contributor I
        Jan 27, 2018 6:00 AM UTC
        The one and only reason people went with the more pricey One instead of the Play1 was the assistants support but there is still none for most countries...
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          Metro5
          Lyricist II
          Jan 27, 2018 6:07 AM UTC
          So the Sonos One and Amazon Alexa are now both released in Australia and we can’t connect them together. Ive had a Sonos system for several years and I’ve had it connected to an Echo Dot for several months and all worked perfectly using the UK English setting. Now that Amazon has released in Australia most of my skills have disappeared including the Sonos skill which is my main reason for having Alexa. Is the Aussie accent so different that you have to withhold the skill? It’s been 100% reliable for me.
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            bubbleboom
            Lyricist I
            Jan 27, 2018 12:10 PM UTC
            Yeah pretty disappointing that there isn't even a timeline on when it might be available.
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              Cobra8272
              Lyricist I
              Jan 27, 2018 12:49 PM UTC
              Based on what I've read on this forum, I think I'll hold off or maybe buy Google Home
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                doltz_86
                doltz_86
                Contributor I
                Jan 27, 2018 9:48 PM UTC
                Hello there, Thebutlers. Thanks for posting and welcome to the Community. We do not have a specific date to share for Alexa support in Australia. Stay tuned! You would think that as soon as Alexa was available in your country that Sonos would automatically allow you to use Alexa?
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                  bfulleruk
                  Lyricist I
                  Jan 28, 2018 9:55 AM UTC
                  +1 here, The primary reason for purchasing the Echo Dot was to control Sonos by voice. Please allow access asap!
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                    BTU00
                    Lyricist I
                    Jan 28, 2018 8:47 PM UTC
                    +1 . I have 5 sonos devices and have been controlling them happily for 6 months, now Alexa has become available in Australia suddenly my Sonos devices have disappeared. Surely it cant be difficult to re-enable it for us?
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                      arudders
                      Lyricist II
                      Jan 29, 2018 1:21 AM UTC
                      +1....
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                        silvertristan
                        Lyricist I
                        Jan 29, 2018 5:45 AM UTC
                        +1...WTF Sonos??? The only reason I bought the 'ONE' was because of the Alexa support. It's now available, I have the app on my iOS device...Let switch this S#@t on guys.
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