Trying to integrate my 4 sonos speakers with my alexa app and its just not working. I search for devices as instructed and my nest heating is appearing as are my hue bulbs but no sign of sonos.
I have updated both the sonos and alexa apps.
Anyone any thoughts?
Answered
Alexa app not discovering any sonos speakers
Best answer by Edward R
We have noticed this topic gaining some traction of late. If you are having issues with the above, please check the following.
- Ensure that you are in one of the Support Regions for Alexa on Sonos.
- If you are, next try the advice in this post: RazAquato wrote:
I had the same issue. Here's how I managed to re-add the speakers.
First, I changed the names of all my speakers from say "kitchen" to "my kitchen".
Then I disabled the skill, re-enabled and started a new device discovery. Nothing.
Then I changed the names back, and suddenly they were discovered upon rescan - If still not able to resolve this problem, please check this thread: Resolving the majority of issues with Alexa on Sonos.
If you are still having issues after trying all of the above, please feel free to start a new topic, or respond below with a diagnostic confirmation number and we will look into this for you at our first opportunity.
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We have noticed this topic gaining some traction of late. If you are having issues with the above, please check the following.
- Ensure that you are in one of the Support Regions for Alexa on Sonos.
- If you are, next try the advice in this post: RazAquato wrote:
I had the same issue. Here's how I managed to re-add the speakers.
First, I changed the names of all my speakers from say "kitchen" to "my kitchen".
Then I disabled the skill, re-enabled and started a new device discovery. Nothing.
Then I changed the names back, and suddenly they were discovered upon rescan - If still not able to resolve this problem, please check this thread: Resolving the majority of issues with Alexa on Sonos.
If you are still having issues after trying all of the above, please feel free to start a new topic, or respond below with a diagnostic confirmation number and we will look into this for you at our first opportunity.
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