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Unable to AirPlay to Era 300 / Arc Ultra in separate VLAN (Ubiquity)

  • February 11, 2025
  • 4 replies
  • 80 views
L

Hi,

I’ve two groups of Sonos Gear: Arc Ultra + Era 300s + Sub Gen 3, and a Arc + OneSLs

They are all sitting on a 2.4ghz network, in a separate vlan than the main network (ubiquiti gear)

The older gear (Arc, OneSL) show up for Airplay, and I can connect to them fine.

The newer gear (Ultra, 300s) show up for Airplay, but I cannot cast to them unless i’m on the same vlan.

I saw other posts regarding the Era 100s, and that it seems to be a Sonos issue and how it respons to the request for an Airplay connection.

The response I had from Sonos support was “your configuration is unsupported”. Has anyone heard anything different, or found any solution to this?

Did you find what you were looking for?

4 replies

controlav
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  • controlav
  • Lead Maestro
  • 7524 replies
  • February 11, 2025

There’s a sizable thread on this already: AirPlay between VLAN doesnt work on some devices any more.

TL;DR it isn’t supposed to work between VLANs at all, the packet TTL is 1.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
Airgetlam
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  • Airgetlam
    Airgetlam
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  • craigski
  • Headliner I
  • 648 replies
  • February 11, 2025
Leempi wrote:

 

I saw other posts regarding the Era 100s, and that it seems to be a Sonos issue and how it respons to the request for an Airplay connection.

AirPlay works to Era-100 from iOS/MacOS, not working to Era-100 from Windows.

Life is too short for complicated VLAN setup on a ‘home’ network, you will need a network admin to maintain it, and frustrate other users in the household when it breaks again because its unsupported, eg when Ubiquity update their firmware that affects the helper gateways, Apple updates their AirPlay software, etc

controlav
Airgetlam
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  • Ramias
  • Contributor III
  • 5 replies
  • February 12, 2025

I can see ONE of my ERA 300s but none of my other devices (some wired) with Airplay; all Sonos on a private Sonos VLAN.  No idea why I can see the 300.

Airgetlam
  • Airgetlam
  • 42439 replies
  • February 12, 2025

What did Sonos Support say, when you called them directly to discuss it?

Bruce

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