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Leempi
Contributor I
February 11, 2025

Unable to AirPlay to Era 300 / Arc Ultra in separate VLAN (Ubiquity)

Hi,

I’ve two groups of Sonos Gear: Arc Ultra + Era 300s + Sub Gen 3, and a Arc + OneSLs

They are all sitting on a 2.4ghz network, in a separate vlan than the main network (ubiquiti gear)

The older gear (Arc, OneSL) show up for Airplay, and I can connect to them fine.

The newer gear (Ultra, 300s) show up for Airplay, but I cannot cast to them unless i’m on the same vlan.

I saw other posts regarding the Era 100s, and that it seems to be a Sonos issue and how it respons to the request for an Airplay connection.

The response I had from Sonos support was “your configuration is unsupported”. Has anyone heard anything different, or found any solution to this?

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    4 replies

    controlav
    controlav
    Lead Maestro
    February 11, 2025

    There’s a sizable thread on this already: AirPlay between VLAN doesnt work on some devices any more.

    TL;DR it isn’t supposed to work between VLANs at all, the packet TTL is 1.

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      craigski
      Local Superstar
      February 11, 2025

       

      I saw other posts regarding the Era 100s, and that it seems to be a Sonos issue and how it respons to the request for an Airplay connection.

      AirPlay works to Era-100 from iOS/MacOS, not working to Era-100 from Windows.

      Life is too short for complicated VLAN setup on a ‘home’ network, you will need a network admin to maintain it, and frustrate other users in the household when it breaks again because its unsupported, eg when Ubiquity update their firmware that affects the helper gateways, Apple updates their AirPlay software, etc

        Ramias
        Contributor III
        February 12, 2025

        I can see ONE of my ERA 300s but none of my other devices (some wired) with Airplay; all Sonos on a private Sonos VLAN.  No idea why I can see the 300.

        Airgetlam
        Airgetlam
        February 12, 2025

        What did Sonos Support say, when you called them directly to discuss it?

        Bruce
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