Sonos Roam - Battery drain

I’m having the same issue. I’ve hardly used it and the battery is down 50% in 24 hours. I thought standby mode was up to 10 days? This is not even close. Something is obviously wrong.

Sounds just as bad if not worse than the Move!

Appreciate if SONOS staffs here can help to clarify, thanks!

Same here, so glad to know I’m not alone (although I’d assumed it was software related anyway).

Battery went from 100% to 74% after 45 minutes of music playing at 30% volume. Sleep mode after 9 hours takes around 25-30% off the battery. 

Appears the low-power state isn’t activating correctly. 

Yeah, I’m getting about ten hours on standby too.  
 

I’ve turned on TruePlay and have the Status Light turned on, if this makes a big difference. 

Finally had a proper play and was very confused by how I couldn’t even keep the device powered off to save battery. 
 

Hi Everyone.

The Roam, when in standby, will wake up under certain circumstances - when you open the Sonos app, when updates are checked for, when it has to renew it’s connection on the network (this varies depending on router settings), and others. When these functions wake it from Sleep, it will soon go back to Sleep mode within 2 minutes. These actions will, however, use up battery life over time.

If you wish the Roam to be charged when you pick it up after a while, it’s really best to turn it off when it’s not charging, as you would with a normal, portable, Bluetooth speaker.

If, however, your new Roam does seem to be having problems with it’s battery, or is not performing as expected, I recommend you get in touch with our technical support team, who have tools at their disposal that will allow them to give you advice specific to your Roam and what it’s logs are reporting.

Same issue. I bought 3 roams, 2 of them were down to 70% when I woke up and I hardly used those yesterday other than for 5 mins or so. The other one was down to 35%!! Having been used for about 45 mins and then on standby from lunchtime till this morning 

If the battery life of Roam does not seem acceptable and you have Google Assistant installed on it, please try removing Google Assistant - we are aware of an issue whereby Google Assistant can use a disproportionate amount of power on the Roam, and we are currently working on a resolution which will be available in a future software update. Thanks.

In addition, we can analyse your Roam’s battery usage if you get in touch with our technical support team and we can advise you from there.

I noticed my Roam battery drained also...but i had to switch the plug I was using because it was not charging properly...i used an amazon plug that came with my old Alexa and now its fine and charges correctly. I wish they would of just included the proper plug. I started using an apple plug and that didnt work. Other than that issue ...i love this thing….i was using it to turn on the rest of my system with a push of the play button...pretty cool.

J