Enthusiast I

Roam is always turning itself on and the battery is always dead making the roam unusable

96 replies
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I hope an update is coming because I’m over going to use my roam and it’s dead. Out of the five times I’ve wanted to use it I have only been able to use it once. I have to leave it on the charger when not in use otherwise it will be dead when I go to use it. When it’s on the charger and it gets to 100% there is no way to turn it off. If I hold the power button for five seconds it turns off but within a few seconds it turns itself back on again. If they don’t say a fix is coming within a week sadly it’s going back.

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G

GuitarSuperstar

Lead Maestro

It’s best to keep the Roam on its charger when not in use so it will always be charged when you need it. Keeping the Roam on its charger after it is fully charged will not degrade the battery.

"Receive with simplicity everything that happens to you." - Rashi

S

sjw

Local Superstar

It’s best to keep the Roam on its charger when not in use so it will always be charged when you need it. Keeping the Roam on its charger after it is fully charged will not degrade the battery.

Given it's supposed to be a battery powered speaker with a declared life of 10 days or so when not in use, surely you accept the absurdity of that ‘advice’?

Schlumpf

Virtuoso

@sdtheclub

That the roam turns on again with fully charged battery if you have turned it off, only happens when it‘s connected to a QI charger. The reasons are how QI charging works and the fact, that roam always turns on if it‘s connected to a power supply.
If connected to power using the usb c cable roam can be turned off completely even the battery is charged fully.

Ralf

S

sdtheclubAuthor

Enthusiast I

Got up this morning and the red light was flashing. The roam was completely dead and it was on the wireless charger since yesterday. The charger is working so for whatever reason the roam will no longer charge from it. I plugged the roam in using the supplied charging cable a few hours ago and I’m now once again waiting for it to charge back up.

C

caesar327

Prodigy I

It’s best to keep the Roam on its charger when not in use so it will always be charged when you need it. Keeping the Roam on its charger after it is fully charged will not degrade the battery.

Given it's supposed to be a battery powered speaker with a declared life of 10 days or so when not in use, surely you accept the absurdity of that ‘advice’?

My testing shows maybe 4 or 5 days (not 10), when the Roam is in sleep mode. Is anyone out there getting 10 days of battery life, with Roam unused, but in Sleep mode?

Ken_Griffiths

Got up this morning and the red light was flashing. The roam was completely dead and it was on the wireless charger since yesterday. The charger is working so for whatever reason the roam will no longer charge from it. I plugged the roam in using the supplied charging cable a few hours ago and I’m now once again waiting for it to charge back up.

Just curious, is it a ‘certified’ Qi charger?
https://www.howtogeek.com/425885/what-is-a-qi-certified-wireless-charger/

Bumper

Got up this morning and the red light was flashing. The roam was completely dead and it was on the wireless charger since yesterday. The charger is working so for whatever reason the roam will no longer charge from it. I plugged the roam in using the supplied charging cable a few hours ago and I’m now once again waiting for it to charge back up.

I’ve had similar experience with a qi charger. Personally I’ve taken the qi charger out of the loop for now as the Roam won’t work with it reliably IME.

Airgetlam

Ken,
Thanks for that link. I’ve always been pronouncing that as “Kee”, rather that “Chee”. Good to know I was wrong, and will use the appropriate pronunciation from now on.

Interesting read, beyond that nugget, too. :)

Bruce

Ken_Griffiths

You can probably expect the Roam to take around the 5 to 6 hours mark to charge it fully on a certified Qi charger and somewhere around the 2 to 3 hours mark to charge it using a 5v/2A-3A USB-C charger, but please don’t quote me, as that’s not something I’ve actually properly tested, it’s just my own guesstimate.

melvimbe

Ken,
Thanks for that link. I’ve always been pronouncing that as “Kee”, rather that “Chee”. Good to know I was wrong, and will use the appropriate pronunciation from now on.

Interesting read, beyond that nugget, too. :)

I always thought is was pronounced “Cue Eye”.

Anyway, OP’s battery issues don’t sound like it’s the typical experience. Perhaps a defective unit.

Danny

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