Arc Backorder Progress

To those that have received their Arc/ Sub ... was it worth the wait? Ordered mine 10/05

So they went from an 11 day predicted backorder period to a 27 day backorder period in the span of 5 days.  Definitely not trending in a positive direction.  However, that gives me hope that my order may ship by that November 6th date.  Think of it like Christmas...it’s the anticipation that makes the reward that much greater.

Pretty disappointed in Sonos with the lack of stock. You call the sales line and you are on hold forever and just give up. Might have to switch to another companies product

I can get my head around backordering...it’s happening everywhere...building materials, bikes, appliances, etc.  What troubles me is the other point you bring up: the lack of communication / updates even after submitting an additional separate inquiry.  Still crickets.  People don’t mind waiting for a good product but people don’t like to be ignored...I imagine the backordering has got them overwhelmed with inquiries for updates and they just choose to leave the phone off the hook.  I’m not losing any sleep over it...just work productivity. 

Exactly the same dates here, Canada.  Still shows Backordered as the status on the web.  I ordered the 5.1.2 set and the Sonos stand for the One SLs.  Good news is I have the stands :-(.  I’m on a bit of a drive to a) modernize my components, and b) reduce excess clutter.  

I currently have a big Yamaha receiver, 7.1 speakers which are huge and have lots of wire mess, and I never have any 7.1 sources so I either simulate it in the Yamaha or just play straight and ignore a couple or more speakers.  All this feeding a LG C7 65” and an Xbox Series X on the way.  The main audio comes from optical out of the C7 but I find it clips with the Xbox One X that way so I feed optical direct from Xbox to Yamaha when playing that source.  The Series X gets rid of the optical out, one last nail in the Yamaha’s coffin.

Ordered the Arc from Sonos on 10/03/20 with an anticipated ship date of 10/30/20. Now it's 10/30/20 at 9:59pm EST and still says new order and once I click on it the status is back order. I can see why people are frustrated with the non-communication.

Where are you located?  I find it interesting that you ordered 10/03 and was told 10/30 would be the ship date while I ordered 10/05 and was given 10/16 as the ship date. The ship date has to be calculated automatically so I wonder what is factored into that equation. Someone who ordered 5 days after me was quoted 11/06 as the ship date. Maybe it’s a random number algorithm? 😜

I'm in New York City.

Replying mostly to follow the thread. Ordered the black arc and sub on 10/13. The banner said expected ship from 11/13. As of now, order status says back order. 
 

Based in Texas. 

Hi All.

Welcome, just to share if you have any further questions or clarifications for your back order or late delivery

You can contact our sales team they are more than willing to answer all your inquiry.

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