Contributor I

Arc Backorder Progress

288 replies
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If you bought you Arc online from Sonos, when did you order it and when did you finally receive it? I ordered mid July and the anticipated ship date was July 24. Now, the anticipated ship date for new orders is mid August. I am wondering which order dates are currently being delivered. Thanks

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HT_Junkie

Lyricist III

Nov. 21st. My order status now reads “processing”...

J

Joxer

Lyricist III

Good news and bad news. Order moved to processing, but for some reason the bank has declined the transaction ‘for security reasons’. I will have to go in person to a branch to straighten this mess out now as they’ve locked out the account even from the credit card company people themselves. Not what I was expecting after waiting since Oct 5.

J

JTan24

Lyricist II

I ordered mine on November 7th. Says expected ship date is 12-11-2020. Ughh :( I guess I am on the same boat lol. “New and Backordered “

J

JTan24

Lyricist II

Sonos Canada Order placed 10/3/2020

Was told it would ship starting 10/16/2020

FINALLY got an email tonight letting me know it has shipped. Should get 2 packages 11/26 and the last package 11/27.

Nice ! How come they are shipping them separately ? Did you order the home theatre set ? (Arc, Sub, One SLs)

HT_Junkie

Lyricist III

Good news and bad news. Order moved to processing, but for some reason the bank has declined the transaction ‘for security reasons’. I will have to go in person to a branch to straighten this mess out now as they’ve locked out the account even from the credit card company people themselves. Not what I was expecting after waiting since Oct 5.

That’s disappointing. Sorry to hear that. I notice Sonos has a sale on now. I wonder if we’ll be charged the sale price if / when our orders finally ship. I didn’t have a promo code...would be nice way for them to say sorry for the wait...

W

Wm31990

Lyricist I

Ordered black Arc 10/17 with a expected ship date from 11/20... switched from backorder to processed and charged my on that exact date. Hoping I'll see it any day now. It sucked waiting but hopefully its worth the wait and I see it shortly.

HT_Junkie

Lyricist III

I got my shipping notification email today with tracking!