I have a Sonos 300 that works well with my PC.
I have a Victrola Stream that used to work with the Era 300 but now doesn’t.
The Victrola app finds and lists the Sonos speaker correctly but there is no output.
Answered
Victrola Stream won't play through Era 300
Best answer by Airgetlam
Have you contacted Victrola’s Customer Support?
I’d be tempted to do a network refresh, by powering down all your Sonos devices, including both the Era 300 and the Victrola, then rebooting your router. Give it a couple of minutes to reboot, then plug back in your Sonos devices. Wait another two minutes, then open the controller, and check for ipdates, and apply them. Then test.
If it still isn’t working, I’d check with Victrola’s support folks first, then finally call Sonos Support to discuss it.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
Have you contacted Victrola’s Customer Support?
I’d be tempted to do a network refresh, by powering down all your Sonos devices, including both the Era 300 and the Victrola, then rebooting your router. Give it a couple of minutes to reboot, then plug back in your Sonos devices. Wait another two minutes, then open the controller, and check for ipdates, and apply them. Then test.
If it still isn’t working, I’d check with Victrola’s support folks first, then finally call Sonos Support to discuss it.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
If your settings are the same as shown try “enabling” UPnP and also in the Sonos App. I have no idea what “Roon” means ?
I’m an idiot. Updating my Sonos speakers did the trick. Literally the first thing I should have tried.
Trust me, you’re not an idiot. ;)
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.