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Hello, 

I just purchased a Port to pair with a Turntable I have (SONY PS-LX350H) with a pre-amp. I can barely hear sound out of my Sonos System with volume maxed out 100%. I have rooms of Sonos: Arc/300s/Sub, Fives/Sub, 100s/Sub. I can use them, but again really no sound. The Turntable does not have a Phono/Line switch. What am I missing here? Do I need the AMP? It looks like it just for non-Sonos speakers. Please help.  

Hello ​@EX242, welcome to the Sonos Community!

I am sorry to hear you are having issues getting your Sony PS-LX350H turntable with a pre-amp to play on your Sonos System with your Sonos Port.

I just purchased a Port to pair with a Turntable I have (SONY PS-LX350H) with a pre-amp. I can barely hear sound out of my Sonos System with volume maxed out 100%.

From what you shared, it sounds like your pre-amp is not working properly. Make sure it’s turned on, remove and replug the power cable as well.

Do I need the AMP? It looks like it just for non-Sonos speakers.

You do not need a Sonos Amp, since you have a pre-amp on your setup. Your turntable should output to the pre-amp and the pre-amp should output to Sonos Port Line-in.

Since you have a Sonos Five you can try connecting your turntable to the Line-in port directly to test that out. You also have the ability to connect it directly to your Sonos Era 100’s if you purchase our Sonos Line-In Adapter.

You can try adjusting the Sonos Line-in settings via the Sonos App and more importantly the Source Level setting.

I hope this helps.


Post details on the pre amp you are using.

 

 


You need an external phono preamplifier for that turntable.