I have two sonos 5 2nd gen paired with my victrola turntable (sonos compatable). Everything worked great until my cleaning lady unplugged the table. Now my stereo sound is weak. Like im only getting one channel. My Jimi Hendrix cuts out depending on the panning. Any thoughts?
paired sonos 5 for sterio vinyl
Best answer by Airgetlam
Since it’s a Victrola, you may not have that 3.5 mm line in connected. You may want to check a few things. First, is the errant speaker plugged in properly? Are the two speakers set up as a stereo pair (in the same software ‘room’) or grouped (two Sonos ‘rooms’)?
You may want to submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it. Don’t post the resulting diagnostic number here.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.
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