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Hi all – hoping someone here can help!

I recently bought a Sonos Move 2 and am trying to connect it to my Orbit Plus Turntable with built-in preamp using the Sonos Line-In Adapter (USB-C to 3.5mm). When I plug in both RCA cables from the turntable, the sound quality is terrible—very muffled or distorted. Strangely, if I only plug in one RCA cable, the sound is much clearer—but then I'm only getting mono audio.

I love the portability and sound of the Move 2 and really want to use it for listening to records. Has anyone run into this or found a solution? Could this be a limitation of the Move 2’s line-in adapter? I'm even considering picking up a Sonos Era to test if it handles the signal better.

Any suggestions, fixes, or alternate setup ideas would be greatly appreciated!

Thanks in advance

Is this Orbit turntable set to line level output, rather than phono output, I.e. is the pre-amp turned on? There shouldn’t be any reason that you’re having trouble, unless there’s some issue with the connection between the two, be it cables themselves, or poor connections of the cables and the devices. 

Unless there is an issue with the Sonos line in, an Era would be exactly the same. 


I’m looking at the UTurn Orbit Plus website, it doesn’t suggest a built in pre-amp…. Am I missing something?


Ah… found it as optional. Sorry. But is it turned on?


And is the line in level set to 7 or above in the Sonos app?


Thanks all for the input - It was an issue with the wrong wiring on the cartridge.  I had sent Uturn pictures of the cartridge while I was trouble shooting and nothing jumped out at them.  Last night I double checked a cartridge wiring diagram and made some adjustments.  It now works and sounds great!  I’m going with user error as the cause for my frustrations


I’ve had frequent issues of user error myself. Glad you were able to figure it out!