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Help Needed: Faint audio from Era 100 and Pro-Ject Bundle from Sonos

H

Cross posting in this group: I bought a bundle from Sonos -- Era 100 and Pro-Ject turntable with all the cables and adapters included.
 

It's all set up but the audio from the Sonos speaker is VERY faint and also sounds like static. I have double and triple checked the cables to make sure they are all plugged in tightly and correctly. I am using the “Line In” source via the Sonos app. I have played with all the audio settings and nothing makes a difference. Tried multiple records as well. 

Called Sonos and the wait time to speak with someone is an hour. Hoping someone can help? 

Best answer by hammybones

Solved: I found the switch on the side of the built in pre amp and all is functioning now!

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3 replies

Pools-3015
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  • Pools-3015
  • Prodigy I
  • 1013 replies
  • June 27, 2024

Does the Project turntable have a built in preamp? If it does not you will need to get a preamp to boost the audio of the turntable (phono) to line level that the Sonos accepts.

If the turntable does have a preamp, then look into the settings for the 100. There is a source level within the line in menu. Change it to level 8, 9 or 10 to suit your needs.

H
  • hammybones
  • Author
  • Contributor I
  • 4 replies
  • June 27, 2024

Hi there, it does not appear a pre-amp is needed (and it's not mentioned on the Sonos website). It says:

 

"Connect the turntable with the included Sonos Line-In Adapter and any 3.5 mm auxiliary cable."

 

I am using the adapter and aux cable. 

H
  • hammybones
  • Author
  • Contributor I
  • 4 replies
  • Answer
  • June 27, 2024

Solved: I found the switch on the side of the built in pre amp and all is functioning now!

B
K
2 people like this
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    Brian Wallace
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    klrmlr

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