I love Sonos. I have at least 15 products. Everything was fine until I tried to switch to S2. It didn’t recognize my very simple system at my beach house (one play:3 in the bedroom and two play:5 gen 2’s in the living room. I must have connected a component to via Ethernet ten times already. I’ve rebooted, reset, initialized, you name it. My most recent attempt was to connect the play:3 directly to the router. It’s still there. Then I tried incorporating the two play 5’s. It can’t find them. Then I tried find my speaker. It can’t find the Sonos WiFi. I’m striking out. I was on hold for 45 minutes with Sonos, then we were beginning the trouble shooting. Cecil said he’d call back if disconnected. We were disconnected once and he did call back. Then we were disconnected again and he never called back. Now it’s day two and I’ve been on hold now another 20 minutes. Cmon Sonos, don’t get too big I provide quality support. This &**cks. I never should have upgraded. I’m lost.