I recently got a Roam, and am running into trouble with AirPlay over WiFI. When moving my Roam around the house, I get audio drop-outs and stutters. This happens when I move the speaker, and isn’t affected by the location of the audio source.
I have a an Eero mesh system that consists of two Eero Pros that are connected to one another via gigabit ethernet hardwired backhaul, and a third Eero Pro that is connected wirelessly. They are not running any of the experimental features and it’s been a rock solid system for literally years with multiple devices.
I looked at the eero app, and lo and behold the Roam does not (wait for it) roam between access points. It picks the one that’s closest to it at power-on (or possibly, the one it was closest to when originally set up), and does not switch.
It seems like it’s a known issue that the Roam does not move between WiFi access points per this comment in another thread:
Rebooting when moving it around kind of defeats the roaming ability of the Roam. I have a mesh WiFi system so I don’t have to think about WiFi coverage in my house.
AirPlay streaming over WiFi is essentially why I bought the Roam. Otherwise I would have just bought another, cheaper Bluetooth speaker. (Or kept the one I’ve had for years!)
Is this planned to be addressed soon? If it’s not, I will likely return it so that I don’t end up outside the 45 day return window with a speaker that doesn’t do what it’s advertised to do.
Best answer by Corry P
Welcome to the Sonos Community!
I can assure you that the Roam’s ability to roam between Access Points will be coming in a future update. Much as I would like to tell you when that will be, I do not have that information available. Please be assured that it is a priority for us, however.