Hey there, camillo777. Thanks for posting! If your Sonos player is showing a blinking green LED, that means it has been reset. If the LED is solid green, it is simply muted. To read more about LED statuses, check out this helpful article. In the event your PLAY:1 had been reset, you should be able to simply add it back to your Sonos system with no problem.
The diagnostic report shows that both players are playing but having a hard time maintaining a strong connection to the router. Neither showed they were muted. In fact, they both showed that they had the volume level of 12. Have you since been able to get the player to produce audio?
Glad to hear its working. It's hard to explain what exactly caused this. You may want to consider plugging one of these units into the router if at all possible. This will change how Sonos passes data and will likely create a more robust network for Sonos to work on (speaker to speaker), rather than each speaker fighting to talk to the wireless router. If you continue to run into problems, feel free to reach out. I'm happy to help in any way I can!
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