The Lofi Focus station on Sonos Radio HD stopped playing last week. I click on it to play and nothing. I tried using Sonos Voice too and the same result. All the other stations work. I reauthorized Sonos Radio HD and nothing changed.
Answered
Sonos Radio HD
Best answer by Corry P
Hi
Welcome to the Sonos Community!
And, thanks for reporting this - we have found that we are also unable to play Lofi Focus and have now opened a ticket for getting it fixed.
I hope this helps.
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I would also like to get it back, was my daily driver.
I must also say that at least a week before it started skipping alot and looping.
Now its nice from then for having a tool but since its their service, customers shouldn't have to ping them to notify that something is wrong :)
Eric Lauzon wrote:
I would also like to get it back, was my daily driver.
I must also say that at least a week before it started skipping alot and looping.
Now its nice from then for having a tool but since its their service, customers shouldn't have to ping them to notify that something is wrong :)
Exactly! I contacted live chat support and they told me to call the phone number. I’m not waiting on hold for an hour to tell them one of their radio stations isn’t working.
+18Hi
Welcome to the Sonos Community!
And, thanks for reporting this - we have found that we are also unable to play Lofi Focus and have now opened a ticket for getting it fixed.
I hope this helps.
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