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Can't control music on Sonos from iOS Amazon Music app

  • September 17, 2019
  • 2 replies
  • 461 views

MAscooby
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When casting to a Sonos speaker from the Amazon Music app on my iPhone or iPad, I can't seem to control the music once it starts playing. The app shows that I'm connected to the speaker, but the "now playing" screen in the app doesn't work. I have to connect to the Sonos app to control playback.

Is that a known issue and/or something that I can resolve somehow?

Thanks!

Best answer by MAscooby

KS wrote:
Happens to me as well. Couldn't adjust volume from Amazon app. Had to go to actual speaker to change volume or pause.


I think I’ve got it working now. I disconnected the Sonos skill in Alexa and then re-enabled it.
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2 replies

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  • Lyricist III
  • 11 replies
  • September 17, 2019
Happens to me as well. Couldn't adjust volume from Amazon app. Had to go to actual speaker to change volume or pause.

MAscooby
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  • Trending Lyricist I
  • 14 replies
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  • September 17, 2019
KS wrote:
Happens to me as well. Couldn't adjust volume from Amazon app. Had to go to actual speaker to change volume or pause.


I think I’ve got it working now. I disconnected the Sonos skill in Alexa and then re-enabled it.

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