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beam gen 2 not outputting atmos


I have a TCL 55c745k TV and just purchased a beam 2. I am unable to get the soundbar to output to Atmos with Disney plus or 4k blu rays?

 

My Xbox series x shows that without the soundbar, it can process Atmos, but with It plugged into the EARC with HDMI 2.1  cable, it says I can't output it anymore. 

 

Please can someone help me with this, otherwise I may just sell it and find another way to output atmos

Best answer by GuitarSuperstar

Droxy86 wrote:

I play it out of my Panasonic DP ub820, Sonos app says Dolby 5.1

Set the Digital Audio Output settings on the UB820 to this:

  • Dolby Audio: Bitstream
  • DTS/DTS-HD: PCM
  • Secondary Audio: Off

And set Dynamic Range Compression to Off.

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11 replies

Stanley_4
  • Lead Maestro
  • 11223 replies
  • December 14, 2024

Did you try the Sonos HDMI cable that came with the Beam?


Make sure the TV is set to these settings:

Enable eARC Mode

Digital Audio Out: Pass Through 
 

For Atmos content on the Xbox, HDMI Audio should be set to Dolby Atmos for home theater. Enable Allow passthrough.


  • Author
  • Contributor I
  • 4 replies
  • December 15, 2024

Yeah I've tried all of this, doesn't seem to work


How exactly are you streaming Disney+? What specific 4K Blu-ray titles have you tested?


  • Author
  • Contributor I
  • 4 replies
  • December 16, 2024

With Disney plus, I've streamed from my phone. Blu ray titles only 1, blazing saddles.


jgatie
  • 27696 replies
  • December 16, 2024
Droxy86 wrote:

With Disney plus, I've streamed from my phone. Blu ray titles only 1, blazing saddles.

 

Streaming from your phone is only available via Bluetooth or Airplay, which means stereo only.  You must stream from an Atmos capable source connected to the TV (TV app, streaming device) in order to get Atmos.  As for Blazing Saddles on Blu-Ray, only the Ultra HD version has Atmos. 


  • Author
  • Contributor I
  • 4 replies
  • December 16, 2024

Fair play on Disney but that still doesn't answer the uhd blazing saddles. Quite frustrating as only reason I got the sound bar was for Atmos 😅


When you play the Blazing Saddles 4K Blu-ray in the Xbox, what audio format is displayed on the Now Playing screen in the Sonos app?


  • Author
  • Contributor I
  • 4 replies
  • December 16, 2024

I play it out of my Panasonic DP ub820, Sonos app says Dolby 5.1


  • Lead Maestro
  • 10445 replies
  • Answer
  • December 16, 2024
Droxy86 wrote:

I play it out of my Panasonic DP ub820, Sonos app says Dolby 5.1

Set the Digital Audio Output settings on the UB820 to this:

  • Dolby Audio: Bitstream
  • DTS/DTS-HD: PCM
  • Secondary Audio: Off

And set Dynamic Range Compression to Off.


controlav
Forum|alt.badge.img+23
  • Lead Maestro
  • 7548 replies
  • December 16, 2024

Sonos plays what it is sent. If you want Atmos, you need to send it, and everything in between must allow it through. This is not as simple as RCA red/white cable audio was in days past.


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