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Answered

play 3 wont connect or reset

  • March 12, 2021
  • 3 replies
  • 447 views

It wont connect, tryed to reset but it never stopp flashing orange/white, tryed both wireless and with cable, any clue what to do?

Best answer by GuitarSuperstar

I think you need to contact Sonos Support: https://support.sonos.com/s/?language=sv

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3 replies

  • Lead Maestro
  • 10452 replies
  • Answer
  • March 12, 2021

I think you need to contact Sonos Support: https://support.sonos.com/s/?language=sv


  • Lyricist I
  • 1 reply
  • May 1, 2021

Despite the fact that S1 should work with Play 3, mine will not update and connect.  Tried S2 which should not be necessary and it works.


Airgetlam
  • 44716 replies
  • May 1, 2021

Not sure if this was the case, but if the PLAY:3 had previously been upgraded to S2 and you didn’t already have a speaker on S1, you would not be able to downgrade it. It requires an already existing S1 system even after a factory reset.