I can play music on my play:1 system but not the connect - it has disappeared. My phone can connect to and play on both systems. There were no problems before Catalina. I uninstalled and reinstalled the Mac app.
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That’s odd. The Sonos app on both Mac and phone are merely remote controls, that contact the software running on the Sonos system, so it seems unusual for one to be able to connect to all devices, and the other connect to just one.
I think what you may be experiencing is a difficulty with the CONNECT dropping off your network, and it happens to coincide with when you’re trying to connect to your Sonos system using your Mac. But I’m guessing here. There’s not much to base a full analysis in your post. But at the very least, I’d start with a refresh of your LAN. Unplug your Sonos devices from power, then reboot your router. Once the router comes back up, plug back in your Sonos devices. That forces them to reload both the Sonos software, and any network information necessary.
However, if that doesn’t work, the next time you can reproduce this “missing” CONNECT on your Mac, within 10 minutes, I’d recommend that you submit a system diagnostic within 10 minutes of experiencing this issue, and either post the number here, or contact Sonos Support to discuss it.
I usually suggest the phone folks, they have more tools available, but are only available Monday through Friday during business hours. Both the Twitter and Facebook support folks are available 24/7.
There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
try to reboot your router first then reboot all SONOS devices
check also the network settings in the SONOS App; look for Settings, System, Network (check if wifi is enabled) and look for Settings, System, AirPlay if ‘Group Non-AirPlay Products’ is enabled.
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