Hi, I have 3 play 1’s and a connect connected to my tv in the lounge, all 4 devices are connected via CAT5 cables which run to my 48port Netgear Gigabit switch, I have over 100mbps internet and still I’m getting drop outs, I have listened to the audio on each speaker and it seems fine but I can’t work out which one is at fault, can anyone help? I’m not very tech minded.
many thanks
Best answer by Corry P
Hi
Welcome to the Sonos Community!
Are you still having this issue? If
didn’t help, I recommend you get in touch with our technical support team - they will be able to interrogate your Sonos equipment as to what is going wrong and give advice specific to you.
Yeah I don’t have duplicate IP address’s as checked all my devices in my routers lab table
Dup IPs can be sneaky… have you actually given all Sonos devices reserved IPs?
Yeah I don’t have duplicate IP address’s as checked all my devices in my routers lab table
There is no way of seeing duplicate IP addresses at the router, for the reasons set out in the post. I suggest that you follow the steps as it’s good network practice anyway.
+19Hi
Welcome to the Sonos Community!
Are you still having this issue? If
didn’t help, I recommend you get in touch with our technical support team - they will be able to interrogate your Sonos equipment as to what is going wrong and give advice specific to you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
