Unable to add tracks to queue error

  • 4 December 2023
  • 4 replies
  • 127 views

  • Contributor II
  • 2 replies

I have +/- 1300 songs in my Liked songs in Spotify. When I attempt to add all these songs to my queue, Sonos encounters an error and fails to add them (unable to add tracks to queue).

Adding smaller playlists to the queue is usually not a problem (even though it’s quite slow in general.

Any idea what might be causing this issue? I have tried resetting my router, resetting my Boost, reinstalling the Sonos app… But didn’t find a solution so far.

I have a diagnostics number: 335172069


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4 replies

Userlevel 7
Badge +23

That playlist is too large: there is a 20 second timeout on playlist load, which is usually around 500-700 items on Spotify.

I read in another post that track limit was much higher:

  • General 10k track limit (total for all playlists)
  • Music Library Tracks: ~10k with minimal metadata and directory structure)
  • Music Service specific:
    • Google Play Music: ~3k (+/- depending on metadata)
    • Amazon Music: ~5.5k (+/- depending on metadata)
    • MOG Tracks: ~7k (+/- depending on metadata)
    • Rhapsody: ~10k (+/- depending on metadata)
    • Spotify: ~6.75k (+/- depending on metadata)

Source:

 

I read in another post that track limit was much higher:

  • General 10k track limit (total for all playlists)
  • Music Library Tracks: ~10k with minimal metadata and directory structure)
  • Music Service specific:
    • Google Play Music: ~3k (+/- depending on metadata)
    • Amazon Music: ~5.5k (+/- depending on metadata)
    • MOG Tracks: ~7k (+/- depending on metadata)
    • Rhapsody: ~10k (+/- depending on metadata)
    • Spotify: ~6.75k (+/- depending on metadata)

Source:

 

 

There’s a difference between the maximum the queue can hold, and the real-life conditions like network response which will further limit the number of tracks you can receive from Spotify.

Userlevel 7
Badge +22

Maybe try wiring a newer Sonos (faster internals and more memory) directly to your main router with Ethernet? Then select that only that Sonos and try adding your playlists.

That will give you the fastest possible connection and might let you download longer playlists.

You could group in other Sonos once the list is loaded.