Sub mini not connecting since update

Nothing other than it’s a known issue and you can either revert to older app version on Android or wait for an update on iOS.

Same here. My Sub Mini hasn’t been able to connect since the latest app update. I tried connecting it via ethernet and no luck. 
hopefully they’ll release a fix soon

Yep same here, just plugged my new sub in and it won’t Assign. 

On hold for 75 minutes to get help. I might lose my mind 

I just got my sub mini Back home 6 hrs later and lots of firkling about still no go . maybe I should leave it til the am(difficult). will they sort out the app soon ???

Then all deep joy possibly 

Everyone is having this issue. That’s why it’s taking 100+ minutes of hold time. They are buried in tech support calls. Here is a thought: POST IT EVERYWHERE DO WE ALL KNOW YOU ARE WORKING ON IT!!! 
 

I wrote to the CEO to let him know that the product has gone downhill. They are now riding on their name, which is exactly what Bose did when the quality of Bose collapsed.

Good luck with your tech-support calls, to a guy in India, who caused himself Peter, which we all know is not his real name… To tell you to unplug it and plug it back in delete your app and reinstall it… Only to find out that it’s a critical app issue and they have no answer for it right now.

I just bought the Sub Mini off Amazon and just filed for a return after messing with this for three days.  I’ll check back on the boards to see when they fix the issue and maybe I will buy it again. Now that I’m 12 speakers deep into Sonos, there is no going back I guess. But I’m willing to sell it all and go to another company. Even the Chinese companies try harder than Sonos does. 

Sorry.  Tried to delete.

After talking to tech support I was able to register the Sub mini. I log out of the app, then logged back in, tap on the fix now button and it worked, I now have registered sub mini. The issue still is that I am not able to add the Sub mini to my room.

Got this screenshot from another thread and it seems to work after almost 10 trials. I lost connection to my Beam gen 2 and sub mini but was able to connect them through this “transfer of ownership” process. While they are now connected, I noticed there are still major issues with streaming services on the new app, I cannot still seamlessly play music on the speakers but at least, they are now connected. Give it a try if you still have this issue.

Guys it worked for me but only by connecting by ethernet to a router. It just so happens the router is in a corner by the sofa where the mini subwoofer can sit perfectly.

So I've left it there. But no idea what's up with WiFi collection!

Note I connected an era speaker same time. No issue.