Contributor I

Answered

sonos1 factory reset

15 replies
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Just done a factory reset on Sonos 1 and I’m presuming I cannot get my old music back??

thanks

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Mr. TAnswer

If you only have one device, a factory reset will permanently delete all system data and Sonos playlists etc. These cannot be restored.

A factory reset is not a recommended course of action when troubleshooting issues with the system.

Mr. TAnswer

If you only have one device, a factory reset will permanently delete all system data and Sonos playlists etc. These cannot be restored.

A factory reset is not a recommended course of action when troubleshooting issues with the system.

Pools-3015

Prodigy I

Just done a factory reset on Sonos 1 and I’m presuming I cannot get my old music back??

thanks

Do you have just a single speaker or a few speakers inside your home?

If you are referring to your playlists, then the answer is no. If you are referring to a local library, you just need to re-add the path.

Is there a reason behind doing a factory reset?

C

Cropper61Author

Contributor I

If you only have one device, a factory reset will permanently delete all system data and Sonos playlists etc. These cannot be restored.

A factory reset is not a recommended course of action when troubleshooting issues with the system.

Thank you

C

Cropper61Author

Contributor I

Just done a factory reset on Sonos 1 and I’m presuming I cannot get my old music back??

thanks

Do you have just a single speaker or a few speakers inside your home?

If you are referring to your playlists, then the answer is no. If you are referring to a local library, you just need to re-add the path.

Is there a reason behind doing a factory reset?

Thanks

M

Maddyindc

Trending Lyricist III

I did a factory reset on one device when it got “stuck” on updating for more than 20 minutes and then appeared not to work. Setting up as new restored the device and picked up my settings from the other devices. With just one device you do lose all settings, playlist, etc as I learned when I was doing the initial setup and decided to change the associated email address.

S

Sheila017

Lyricist I

This is a hand me down and trying to pair with my OnePlus 11 phone

There is no reset button on bottom or back of device. This is top of device.

Airgetlam

Sheila, that’s a PLAY:1, not a Sonos One. It should factory reset using the instructions in the factory reset FAQ.

Bruce

S

Sheila017

Lyricist I

Hahaha...Thank you. No wonder my search has been fruitless

Airgetlam

Happens to all of us, at some point or another ;) Nothing to fret about…

Bruce

S

Sheila017

Lyricist I

I still do.not have a factory reset button, does this mean I can have my brother open his app and access reset? I do appreciate ur help so thanks in advance

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