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Cropper61
Contributor I
June 29, 2025
Answered

sonos1 factory reset

Just done a factory reset on Sonos 1 and I’m presuming I cannot get my old music back?? 
 

thanks 

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Mr. T
Mr. TAnswer
June 29, 2025

If you only have one device, a factory reset will permanently delete all system data and Sonos playlists etc. These cannot be restored.

A factory reset is not a recommended course of action when troubleshooting issues with the system.

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jgatie
jgatie
July 8, 2025

I still do.not have a factory reset button, does this mean I can have my brother open his app and access reset? I do appreciate ur help so thanks in advance

 

You have to read the link given above.  The reset for a Play:1 is to remove power by unplugging the unit from the wal., then hold in the Pause/Mute button on the unit while plugging it back in.  Hold in the button until the LED blinks orange/white.

    Sheila017
    Lyricist I
    July 8, 2025

    Thanks I have reset!🙂

    Airgetlam
    Airgetlam
    July 8, 2025

    You should be following this part:

     

    All other Sonos products

    1. Unplug the power cord.
    2.  Press and hold the Join button (Can’t copy the graphics, for some reason) while reconnecting the power cord. If your product doesn’t have a Join button, you can instead press and hold the Play/Pause or Mute button (again, the graphics won’t cut and paste) while reconnecting power. (Your device would be the latter, the Mute button)
    3. Continue holding the button until the light flashes orange and white.
    4. The light will flash green when the process is complete and the product is ready to be set up.

    5. You can add your Sonos product back to your system by following the steps in our Add a new product to an existing Sonos system article.

     

     

    Bruce
    Airgetlam
    Airgetlam
    July 8, 2025

    Heh. Glad to hear it. I was struggling with cut and paste, our posts crossed ;)

    Bruce
    Sheila017
    Lyricist I
    July 9, 2025

    Thanks again...as u can see I did figure out the reset from the link, but appreciate that you were taking the time to take me through set by step. Perhaps I will help someone as graciously in the future

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