If you only have one device, a factory reset will permanently delete all system data and Sonos playlists etc. These cannot be restored.

A factory reset is not a recommended course of action when troubleshooting issues with the system.

Do you have just a single speaker or a few speakers inside your home?

If you are referring to your playlists, then the answer is no. If you are referring to a local library, you just need to re-add the path.

Is there a reason behind doing a factory reset?

Thank you

Thanks

I did a factory reset on one device when it got “stuck” on updating for more than 20 minutes and then appeared not to work.  Setting up as new restored the device and picked up my settings from the other devices. With just one device you do lose all settings, playlist, etc as I learned when I was doing the initial setup and decided to change the associated email address. 

This is a hand me down and trying to pair with my OnePlus 11 phone

There is no reset button on bottom or back of device. This is top of device.

Sheila, that’s a PLAY:1, not a Sonos One. It should factory reset using the instructions in the factory reset FAQ.

Hahaha...Thank you. No wonder my search has been fruitless

Happens to all of us, at some point or another Nothing to fret about…

I still do.not have a factory reset button, does this mean I can have my brother open his app and access reset? I do appreciate ur help so thanks in advance

You have to read the link given above.  The reset for a Play:1 is to remove power by unplugging the unit from the wal., then hold in the Pause/Mute button on the unit while plugging it back in.  Hold in the button until the LED blinks orange/white.

Thanks I have reset!

You should be following this part:

All other Sonos products

1. Unplug the power cord.
2.  Press and hold the Join button (Can’t copy the graphics, for some reason) while reconnecting the power cord. If your product doesn’t have a Join button, you can instead press and hold the Play/Pause or Mute button (again, the graphics won’t cut and paste) while reconnecting power. (Your device would be the latter, the Mute button)
3. Continue holding the button until the light flashes orange and white.
4. The light will flash green when the process is complete and the product is ready to be set up.

5. You can add your Sonos product back to your system by following the steps in our Add a new product to an existing Sonos system article.

Heh. Glad to hear it. I was struggling with cut and paste, our posts crossed ;)

Thanks again...as u can see I did figure out the reset from the link, but appreciate that you were taking the time to take me through set by step. Perhaps I will help someone as graciously in the future