I have two Sonos Arc’s each with Subs in two rooms. Each time I launch the app and try to play music say from Iheart or anyone it says system disconnected. It says let’s find your products and then says it “we couldn’t find any products on” the wifi network. I keep having to restart the router, turn off the sonos products for it to reconnect. Once I get all four functioning and turn it off the next tie I open the app to play music again it says disconnected and won’t connect or play the speakers. I have to repeat the turning off and on of everything. Any suggestions?
Answered
Sonos Arc & Subs keep disconnecting from WIFi
Best answer by GuitarSuperstar
Yes, connect one of the Arcs directly to the router with an ethernet cable. You don’t have to connect the other Arc, and don’t connect the Subs. This will create SonosNet, a dedicated mesh network for your Sonos devices that will often improve the network performance of all of your Sonos speakers. After you connect the Arc to the router, wait a few minutes to allow the other speakers to connect to SonosNet and you should be good to go.
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