You have started two threads about this issue. Where should someone reply?
Playbar has become a real pain in the neck. It has messed up both my wifi settings and my modem's settings
How has it done that?
How can a device change the modem settings?
If a Sonos device has, somehow, changed them: how do you know it was the Playbar and not one of your 10 other Sonos devices?
Have you generated a diagnostics report and spoken to Sonos support?
What did they advise?
I actually opened a topic with some anger. Because I was happy with the playbar despite the sound settings etc. errors. 2 days ago it stopped seeing the wi-fi so I connected it with an ethernet cable. But this time both the controls in the application got worse and the problems of seeing and not seeing other products started. Then the modem lost communication with the computer and mobile devices. I thought this could be because I connected the playbar to ethernet because there was no such problem before. This is the situation.
I actually opened a topic with some anger. Because I was happy with the playbar despite the sound settings etc. errors. 2 days ago it stopped seeing the wi-fi so I connected it with an ethernet cable. But this time both the controls in the application got worse and the problems of seeing and not seeing other products started. Then the modem lost communication with the computer and mobile devices. I thought this could be because I connected the playbar to ethernet because there was no such problem before. This is the situation.
Do you have a managed switch in your network? TP Link, Ubiquiti, Cisco etc? If so, plugging any Sonos product into your network without the proper STP settings will cause a broadcast storm and shut your network down.
I actually opened a topic with some anger. Because I was happy with the playbar despite the sound settings etc. errors. 2 days ago it stopped seeing the wi-fi so I connected it with an ethernet cable. But this time both the controls in the application got worse and the problems of seeing and not seeing other products started. Then the modem lost communication with the computer and mobile devices. I thought this could be because I connected the playbar to ethernet because there was no such problem before. This is the situation.
The Playbar is an old device; the wifi card may have failed.
You’ve not answered most of my questions above, but I would strongly recommend the diagnostics/speak to Sonos route forwards rather than speculating on the forum.
It will be helpful to others reading this thread if you let us know what Sonos say and how you resolve the issue.
