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I have a pair of Play:1 speakers linked as a stereo pair. I generally use an Amazon echo dot in the same room to ask for music etc. 

In the last few months the previous behaviour where the volume of the sonos speakers would automatically reduce when communicating with alexa no longer happens. If I have the music on loud then I either have to reduce the volume or shout very loudly!

Have tried all the usual uninstall/reinstall, repair, unlink/link the sonos skill in alexa etc but with no success. 

I should say that other speakers in my system DO reduce volume when communicating with alexa (including an aging connect!) but not the Play:1s. Since I still use the old connect I am still on an S1 system. 

Any suggestions?

The lowering of the volume (ducking) is determined by the Alexa groups that have been setup.  Have you checked your Alexa App>Groups?

Thankyou, the revelation this is known as ducking has been very useful and a bit of searching later I’ve now got the behaviour I want. 
 

I think the issue was that whilst the speakers were set as the default speakers for the group they weren’t actually set as being part of the group. Not very transparent way of doing things from the Alexa app point of view in my opinion but there you go, all good now and thanks again!

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