Skip to main content
Avid Contributor I
December 3, 2023

Nothing fixes intermittent cutting out

I read many threads on here about issues when various Sonos groups/speakers are played simultaneously. Everyone always says “it’s the network.” I had an older google mesh system putting out 100mb DL speeds and 10mb UL with a latency of about 25. Alas, because I listened to the people here, I bought a WiFi 6 eero mesh network thinking the community knew something I did not. The internet speeds went up to 250mb dl/10UL and 21 latency. But the problem didn’t go away. None of my other devices in the house have any glitching issues. I can stream UHD TV with no stuttering, but somehow my Playbar and two play:1s surrounds can’t keep a music signal going.

 

I am at a loss and have spent so much money and time trying to fix this. I know people say to try unplugging the the Playbar, but yesterday the power in my house went out so all the Sonos devices automatically restarted. 
 

What could possibly be left?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

11 replies

Jamie A
Sonos Staff
December 7, 2023

Duplicate thread of:

Closing this topic, refer to the thread above.