Trending Lyricist I

Answered

Music Library

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Has anyone actually successfully added their own music back onto Sonos now that Sonos claims we have their permission to do so once again? Just curious.

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wfoaulgcsabcnfAnswer

Trending Lyricist I

Just give me the software version prior to the stripping away and I will never update again. At least I could salvage some use from this worthless trash with “Sonos” printed on it.

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wfoaulgcsabcnfAuthor

Trending Lyricist I

Dec 1st. Made the mistake of updating today, Much grief, had to add my network share library again.

Couldn't do it in the Android app.
Installed Windows app and configured the library that way.
My library now shows up in Android. No art, but at least I can play music.

So you were able to restore the ability by using Windows?

It may be cheaper to buy a crappy PC and transferring my music library to that machine than trashing this worthless Sonos equipment and buying a different system.

buzz

Grand Maestro

Over the weekend I visited some friends who have not been able to access their music stored on a NAS drive since the May update. I had them install the Windows Desktop controller, explained where to update the music library and a few minutes later they had access to their music. Before starting this, make sure that you know the NAS share’s password.

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wfoaulgcsabcnfAuthor

Trending Lyricist I

Over the weekend I visited some friends who have not been able to access their music stored on a NAS drive since the May update. I had them install the Windows Desktop controller, explained where to update the music library and a few minutes later they had access to their music. Before starting this, make sure that you know the NAS share’s password.

So it IS a Mac thing. 2024 and there are still tech firms that cannot work on Mac. Amazing(ly stupid).

buzz

Grand Maestro

Computer users tend to gather in clans -- Apple, PC, Linux, etc. If a person in your clan has a portable PC, invite them to your house.

An easy approach would be to install the SONOS Windows controller on the portable and update the music library definition. After the indexer finishes, make sure that the library is functional. You can then uninstall the Windows controller. Before starting make sure that you have the SONOS user and NAS passwords available.

There are still a few nags needing a fix, but the library tracks will be available.

Ken_Griffiths

If I had known it was a MAC PC, then I’d have provided this video to begin with…

https://youtu.be/kjhKhDuvgDY

However the user first need to establish if the MacOS in use supports SMB v2 or higher. See this link:

https://apple.stackexchange.com/questions/320841/how-can-i-tell-what-version-of-smb-is-negotiated-when-i-connect-to-a-share-from

Also see link here from Apple as to how to enable/disable SMB on MacOS

https://support.apple.com/en-gb/guide/mac-help/mh14107/mac

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wfoaulgcsabcnfAuthor

Trending Lyricist I

Computer users tend to gathere in clans -- Apple, PC, Linux, etc. If a person in your clan has a portable PC, invite them to your house.

An easy approach would be to install the SONOS Windows controller on the portable and update the music library definition. After the indexer finishes, make sure that the library is functional. You can then uninstall the Windows controller. Before starting make sure that you have the SONOS user and NAS passwords available.

There are still a few nags needing a fix, but the library tracks will be available.

Thank you! This is the REAL information I have been looking for.

MoPac

Headliner III

I’ve been told the same...”wait for an update.”

There WILL BE NO update. There are a few employees that will come on here and repeatedly say “mine never went away” and give you the same worthless links (they also tell you they’re not employees). I’ve wasted enough precious time. Time to trash this worthless equipment and move on. The lies have become laughable.

Waiting for my Sonos paycheck.

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wfoaulgcsabcnfAuthor

Trending Lyricist I

If I had known it was a MAC PC, then I’d have provided this video to begin with…

https://youtu.be/kjhKhDuvgDY

However the user first need to establish if the MacOS in use supports SMB v2 or higher. See this link:

https://apple.stackexchange.com/questions/320841/how-can-i-tell-what-version-of-smb-is-negotiated-when-i-connect-to-a-share-from

Also see link here from Apple as to how to enable/disable SMB on MacOS

https://support.apple.com/en-gb/guide/mac-help/mh14107/mac

I “get” that you want to appear as genius and that you likely TRULY want to help but eight to ten months in I am waaaaay past the 913 error and have tried everything including turning over any semblance of having sovereign control of my machine to a Sonos Level 2 tech support person. My library simply does not load onto Sonos. This is obviously by design. Sonos apparently receives more funding from streaming services than it does from people like me seeking to listen to my own music library. Buzz finally gave me a bit of insight on how to get around this which is exactly what I was seeking. All the worthless links are useless. This is an intentional problem created by Sonos. I have just been looking for a workaround to Sonos’ ill intent.

Moderator edit: Sonos receives NO funding from ANY music service partners

controlav

Lead Maestro

Computer users tend to gathere in clans -- Apple, PC, Linux, etc. If a person in your clan has a portable PC, invite them to your house.

An easy approach would be to install the SONOS Windows controller on the portable and update the music library definition. After the indexer finishes, make sure that the library is functional. You can then uninstall the Windows controller. Before starting make sure that you have the SONOS user and NAS passwords available.

There are still a few nags needing a fix, but the library tracks will be available.

Thank you! This is the REAL information I have been looking for.

Well if you had actually provided some details at the beginning then we wouldn’t all have to guess your platform and problems.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.

B

Bright idea

Lyricist III

This is a screen shot from Sonos regarding ongoing issues with Apple Music. This is specifically what the problem has been since the mobile app was updated, at least for me. It appears most other services are operational? Not sure…all I know is the Sonos mobile app for Apple Music is not and has not worked for me for months despite numerous calls with support. They have told me they have no idea when it will work again and to just ‘wait for an update’. Besides the app not working, it would just be be given an actual timely update on the update rather than having ‘no idea.’

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