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Moving Players to New Account

  • 19 October 2023
  • 2 replies
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I support tech for friends and over the years, have accumulated devices on my Sonos account that belong entirely to them in their houses. Now I need to move some players from my account to a new one that my friend will own. Other than a factory reset and re-adoption, is there a way to create a new account and move those devices over to it? I will have access to the new account - this is just a bit of bookkeeping and ownership.

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Best answer by GuitarSuperstar 20 October 2023, 04:02

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2 replies

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Userlevel 7

You need to perform a factory reset and set it up on your friend’s account on their WiFi network.

"Receive with simplicity everything that happens to you." - Rashi
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You should carry out a factory reset and configure it for your friend's account on their WiFi network.

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