Answered

Line-in playback issue: only works intermittently

  • 2 October 2023
  • 7 replies
  • 89 views
G

Quick vent- deeply regret purchasing Sonos products. Vent over

I have a cd player connected to my Sonos Five. Sometimes playing a cd will work fine with my Sonos five. Other times, I have to select the play line-in option, and it works. Recently, I will play a cd, no audio from the five, followed by selecting line in on the app and still no audio. The strange thing is, if I wait a while (more than thirty minutes), everything then works fine. 

Things I have confirmed- everything is plugged in and all cables are connected. I have also confirmed the line-in is connected on the app. I have also confirmed the source level is on level 2 (after having tried other settings, as well). I have autoplay turned on. f

This problem occurs with both my turn table and cd player. Streaming works fine. 

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Best answer by Stanley_4 2 October 2023, 22:45

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7 replies

Stanley_4
Userlevel 7
Badge +22

Wait for it to happen again and send Sonos a diagnostic, call them to discuss it. They can see system internals hidden from users.

buzz

This suggests a network issue. Describe your network, include model numbers.

controlav
Userlevel 7
Badge +23

Line-in can randomly pause itself when it gets no signal for a while and it is super annoying - check the app and make sure it is in Play mode and not Stopped for your line-in.

Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
G

This suggests a network issue. Describe your network, include model numbers.

Not a network issue 

G

Line-in can randomly pause itself when it gets no signal for a while and it is super annoying - check the app and make sure it is in Play mode and not Stopped for your line-in.

I’ve confirmed it’s in play mode 

buzz

Work with SONOS support.

106rallye
Userlevel 7
Badge +17

This suggests a network issue. Describe your network, include model numbers.

Not a network issue 

Why do you rule this out?

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