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MGhelpM3
Contributor I
January 11, 2026

I am done with Sonos

I am done with Sonos.  Interface is cumbersome, speakers drop off my app, I can’t easily start and stop music, every time I use Sonos app, I have to go through the settings to r-establish connections.  What other brands are people switching to?  Bose etc. ?

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    4 replies

    Raguu
    Enthusiast II
    January 11, 2026

    This question  is better suited for another forum. 

    Stanley_4
    Stanley_4
    Grand Maestro
    January 11, 2026

    I'm not switching, I made the effort to sort out my Sonos issues with help from here and Sonos support.

    The other brands question is always interesting but looking into them I see nothing that compares to Sonos' long-term support and commitment to keeping my devices working. Look at the past history before you jump on today's sales hype.

    Raguu
    Enthusiast II
    January 11, 2026

    Look at the past history before you jump on today's sales hype.

    I agree for the most part, but Sonos’s recent history, roughly 18 months of app failures, CEO resignation and still missing features has been painful and dysfunctional IME. 

    Stanley_4
    Stanley_4
    Grand Maestro
    January 11, 2026

    Looking at the. Sonos disaster I see a great case study for future college courses. What little we know, that has become public knowledge, is probably just the tip of the iceberg. Likely far more interesting to me and future professors than the rushed and failed update debacle, is the story of the software development process gone so wrong that recovering from what should have been  a few weeks stumble has dragged out for so long and is nowhere near complete.

    So some good stuff for the business majors but likely even more fodder for the software development systems majors.

    I don't see it as Sonos not trying to recover, more likely the blunders that led them astray were so monumental that the recovery isn't just patching a hole in their boat and bailing out some water but more akin to recovering a sunken ship from deep water.

    Still progress is being made and things keep getting better. Most of the big stuff is fixed. The developers seem to be learning the system and interactions so inadvertent breakage is getting less common. And new features seem to be better thought out.

    Bottom line for me is my Sonos are working (well enough) and the company appears to be recovering so I'm sticking around, even adding a few speakers, while passing older stuff on to the kids and friends.

     

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