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I have a 11 sonos devices, Sonos One x3, era 100 x2, Five, Beam Gen1&2, Arc, Sub Gen3 x2. 
 

I’ve never had any issues over the last 4 years. 3 days ago I had a new wifi connection and router installed. 
 

The difficulty I have had trying to get them all onto the new network/ wifi is utterly ridiculous. I contacted Sonos and they said connect one speaker to the router with an Ethernet, which I’ve also seen mentioned on here. Doing so, got all the products back online but there is no way of inputting the new WiFi details name, password etc. 

 

the app only gives the option to begin setting each device to the network separately. However, this simply fails every time I attempt it and when I remove the Ethernet cable, the entire system goes off line.

 

I would simply keep the Ethernet cable connected to the router but I need them to hardwire wifi to 3 tvs and a Philips hue bridge. 
 

can anyone help?? 🙏

The easiest thing to do is the configure the SSID and password the same as the old router. Your speakers should automatically reconnect. If they do not, try rebooting them.

This should work IF you have not reset your speakers already.

Another solution would be to place an unmanaged switch between the router and your WIFI device so that youu can connect everything you need connected to your network.

Whenever you replace a router, reboot EVERYTHING on the network. After the reboot it is good practice to “reserve” or “fix” IP addresses for all regular network clients. You’ll need to check your router documentation for instructions. Note that this is a one time task.

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