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Tim Sm
Contributor I
November 23, 2023
Answered

connectivity of sonos with a guest network

Hi all,

 

I’ve just tried to install my new Era300, but the system doesnt find it. I’m having a “guest”-wifi network in my appartment from the owner who lives upstairs. I’ve read somewhere that sonos doesn’t work with a guest network. Is that correct? And is there a way to avoid this? Or is the only way to have installed a new network? 
thx for your support

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AjTrek1
AjTrek1Answer
November 23, 2023

Hi 

That is correct Sonos does not work on a guest network. You either have to get access to the owners main network or setup your own. You can use a travel router for initial setup but after that you’ll not be able to stream music from a music service. So your best option is to setup your own network via an ISP.

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2 replies

AjTrek1
AjTrek1Answer
November 23, 2023

Hi 

That is correct Sonos does not work on a guest network. You either have to get access to the owners main network or setup your own. You can use a travel router for initial setup but after that you’ll not be able to stream music from a music service. So your best option is to setup your own network via an ISP.

Together Everyone Achieves More = T.E.A.M.
    ratty
    ratty
    November 23, 2023

    A travel router will usually work with a public/guest WiFi, for setup and for streaming. It would connect as a single device and provide address translation for client devices on its private subnet. 

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