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i have a play 3 in the kitchen and a Move in the sitting room. Both have always worked fine, as has the app. two weeks ago, the app no longer connects in the sitting room and i can only play music if i go to the kitchen. when there, the play 3 always works, and sometimes i can get music playing on the Move as well. but when i come back to the sitting room, i again cant connect to the app. Is anyone able to suggest any fixes? i have tried the live chat with Sonos but they have suggested i change my entire wifi set up - which doesnt seem appropriate given every other wifi device in the house works perfectly. I have also tried calling Sonos support but the advertised wait is usually 120 minutes. If anyone has a suggestion i would be very grateful - thank you very much

If you look through posts on this forum you’ll find many where op says “my wifi is fine because all my other devices work just fine”. 
You need to realise that the demands of a continuous stream of data (music) with no dropped data (music skipping or jumping) is far greater than, say, a printer getting a file of data. 
Furthermore, new electronic devices (yours or your neighbours’) or a new router can cause wifi interference that wasn’t there before. 
What signal strength does your app report for your speakers? What was Sonos support’s suggestion for your wifi?

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