Grateful for anyone who can help please - I've been tearing my hair out!
I’m unable to properly connect my 2 OneSLs to the new Wi-Fi network after we upgraded the router. Surprisingly the two old Play:3s and a more recent Move work fine and are happily connected.
The router is a Vodafone Ultra Hub with extender which offers 2.4, 5 and 6Ghz on different networks, recognising that
older devices may not be able to connect to 6Ghz.
the OneSLs are instantly recognised when connected by Ethernet but disappear when using Wi-Fi. They can be found by factory resetting on Wi-Fi but then disappear again at the end of the “add new speaker” process (this finishes with the statement: “your product has been added, but may not appear in your system unplug it, plug it back in, to finish setup from settings” and of course when you do that it can't be found again!)
restarting the router doesn't help
turning off the extender doesn't help
separating the different networks doesn't help
connecting via Ethernet doesn't help factory resetting doesnt help
Any thoughts on alternative ways to connect to and keep OneSLs connected??