Contributor II

Question

Alarms didn't work on the new sonos app

91 replies
8937 views

Hello, I am an Iphone user of the new sonos app but I can’t modify my alarms settings (desactivate, activate, delete or even create an alarm) while I am connected to my Sonos.

Is someone have a solution ?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

L

Latitude42

Lyricist II

I spent more than 40 years in IT - writing systems, managing systems and implementations, app rollouts, etc. - and this is the worst, most incompetent upgrade I’ve ever witnessed. We are primarily Apple Music, music library, and radio users and almost nothing works (I’m skipping alarms here, which we use everything morning). We can really only use the system from our Mac app. They need to restore the prior version, fix EVERYTHING broken (not - oh we’ll get to that in future updates) and ACTUALLY BETA TEST the thing thoroughly. Good god, what incompetence. Heads should roll at Sonos for this.

I’ve been reading about this desktop app workaround. I don’t see the app in the mac app store. Can you clue me in to where to find it? Would’ve been nice if sonos said where to find the app.

buzz

Grand Maestro

https://support.sonos.com/en-us/downloads

L

Latitude42

Lyricist II

Dear ranters, download the desktop app and all your wake-up worries will be gone! 🤷‍♂️

Nevermind. I see someone posted a link

D

Dfgrf

Lyricist I

what were they thinking when they published such a piece of *???

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

dave77

Headliner I

what were they thinking when they published such a piece of *???

I don't think any thinking was involved. This rush release was clearly for a new product, that nobody should buy now

*Moderator Note: Modified in accordance with the Community Code of Conduct.*

D

donh01

Lyricist III

Probably months to years of development and they cocked up this update. I would like to go back, but can't. The Sonos response is a weak admission that they have got it wrong. Bringing back features on a rolling basis is not good enough. Bye Sonos, my upgrade is to an alternative system.…

Sonos response to Nicolas_Ayrton:

"I understand how you feel about the functional change. This revitalization of the Sonos app is our most ambitious software update yet, and aims to address what our customers have been asking us for. It’s a huge undertaking, and we are taking the time and effort to ensure all features work seamlessly and meet both our standards and the standards of our listeners. With this commitment in mind, features such as playlist creation and queue editing within the Sonos app, sleep timers, and local library support will not be available at launch, but will be added to the app on a rolling basis."

What a pathetic response.

E

El_Niño

Lyricist I

Just want to add my voice to the frustration here about losing the alarms in the ios app. I really hope they very quickly update the app to include them back in. Or give us a way of downgrading to the previous app version. I find it extraordinary that Sonos would delete functionality like this and then say that they are working on adding features back in with no ETA.

D

Dosep

Contributor I

Jumping onboard the frustration-train

It seems like a severe lack of forethought from Sonos, to launch a new UX without the implemented beneficial features of their devices.

Hindsight Sonos...It would have been a better rollout with all current UX features available. Initial excitement and enthusiasm of the web app interface were quickly crushed, with mine and many others ‘obvious’ expectations...not being met.

R

R.W.S.

Lyricist I

Once upon a time I thought Sonos was the absolute best. But to wake up (with an alarm this morning) and then find that a new app has automatically replaced a perfectly fine operating app and loose a great function like ALARMS. To quote others “what were they thinking????” (or were they thinking at all?)

I have opted to build my entire home audio system on the belief that SONOS was better than the rest.

Extremely Disappointing!

SONOS, get it fixed ASAP.

And in the meantime, give me back my SONOS app that works.

L

Louis vN

Lyricist III

This was a screenshot in the Dutch version 80.00.00 app. Manage your system, Alarms. In the version 80.00.04 app it was all disappeared. I have still a picture. 😪

Show more replies

Sign up

Login to the community