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Have a similar problem that has been reported - turntable through line-in to Connect is suffering constant drops out.



I've tried all the suggested fixes (change the line-in setting to AirPlay device; Level set to 4; check on room interference etc, etc.) Need some help.
Hi there, Hamish H. Thanks for posting and welcome to the Community. When line-in audio is pumped through Sonos, the audio does not get downsampled and requires a clear wireless environment. Let's take a quick look at a diagnostic report if you do not mind submitting one. Be sure to reply here with the confirmation number it gives at the end.



Thanks in advance.
Hi Keith - thanks for the reply.



Diagnostic sent - Confirmation Number: 1288953225
No problem! I noticed the Connect you have set up for Line-In is set to be wireless on the network. Is it at all possible to plug this unit into the network using an Ethernet cable? From personal experience I learned, by establishing a solid connection from the source (turntable) to Sonos, we can eliminate a significant amount of undue wireless interference. Additionally, it will change how Sonos passes data from player-to-player.
Hi Keith - let me give that a go. I'll report back.



H
No improvement, unfortunately. I have plugged the Connect directly into the router, but still having the drop-out issue.



I have just sent the diagnostic info again - ref no. 98235896



Hamish
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