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Contributor I
December 5, 2021

Sonos Roam is Pure Garbage

This is the the worst Sonos product out there, and we have 15 total products.

 

the connection almost never works; it won’t charge, and the music cuts in and out almost every attempt.

 

don’t buy this piece of crap

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66 replies

Lyricist I
January 22, 2022

Im just gonna leave these here. Trust me “Trying again” doesn’t do any good. 

Contributor I
February 28, 2022

Similar experience - very unreliable connecting to home Sonos via WiFi; often drops the connection; doesn’t show up in the list of devices on the Sonos app; discharges in standby mode (why not turn off completely after fixed period to save charge?); hold the (inconveniently positioned) button for 5 secs to turn off - why?

Steer clear.  Definitely a “do not buy”.

 

Ken_Griffiths
February 28, 2022

 

Similar experience - very unreliable connecting to home Sonos via WiFi; often drops the connection; doesn’t show up in the list of devices on the Sonos app; discharges in standby mode (why not turn off completely after fixed period to save charge?); hold the (inconveniently positioned) button for 5 secs to turn off - why?

Steer clear.  Definitely a “do not buy”.

Just switch on the ‘battery saver’ option in the Sonos App.. I have not seen the Roam here drop it’s WiFi connection, in fact I’ve taken the Roam outside the Home and carried it at least 40 feet away across the garden and it stays connected to my Home WiFi network.

@FinTaxi - I’ve no idea what you’re attempting to show with you’re photo’s in your post above, but it appears you’re trying to connect your mobile device WiFi to the Roam, whereas you need to use the S2 Sonos App to connect your Roam to your local WiFi network instead. Perhaps see this YouTube video for how to setup the Roam:

 

Lyricist I
July 10, 2022

Sorry Sonos. I have 8 different speakers around the house, and the Roam has had issues since day one. Its basically a paperweight in the house now. 

106rallye
July 10, 2022

Your message does not contain anything that would help people to help you - it does not even contain the trouble you ran into. What’s the worth of this message to anyone?

Virtuoso
July 10, 2022

Send it back and buy a Move imho.

Ken_Griffiths
July 10, 2022

Send it back and buy a Move imho.

I use both and they each work really well - not had any issues with either device. I just can’t carry the Move too far when hiking. 😀

July 10, 2022

Send it back and buy a Move imho.

I use both and they each work really well - not had any issues with either device. I just can’t carry the Move too far when hiking. 😀

I normally take two Moves with me when hiking, so it's very frustrating that they can't be Bluetooth paired.

Ken_Griffiths
July 10, 2022

Send it back and buy a Move imho.

I use both and they each work really well - not had any issues with either device. I just can’t carry the Move too far when hiking. 😀

I normally take two Moves with me when hiking, so it's very frustrating that they can't be Bluetooth paired.

Note to self - ‘I must try to eat three shredded wheat’

 

 

Lyricist I
July 14, 2022

Sonos roam is the worst product I’ve ever used. Basically a homework assignment to get the thing working. Why do you need to go through the app? why can you not just connect via Bluetooth? my guess/concern is that the app is there so they can sell your data, which is really annoying as I only wanted speaker!!