Sonos Roam - Battery drain

Same issue here. I am UTTERLY disappointed with the battery life.... Shame on you SONOS

I guess the battery is drained calling msmetrics.ws.sonos.com every 5 min.... 

I’m still dealing with support having sent numerous diagnostics and screenshots. 
 

After more testing, my Roam is using exactly 10% battery per hour. Seems reasonable, until you realise that’s at 15% volume. Sonos have stated publicly on their social media channels that it’s 10 hours playtime @ 50% volume. 
 

Reminds me of when B&O launched the A1 with 24 hours battery life, only to later revise it to 4 hours at “moderate listening levels” (50% volume). 

It would appear that there is a difference between ‘sleep’ and ‘off’ and I’m hoping this resolves the issue.  In sleep mode, the battery does seem to go down over around 10 days (which is annoying, but okay if there is an actual ‘off’ setting).

To turn it off, it would appear that you hold the button on the back down for 5s (it makes a different tone, and no longer appears in the Sonos App, so this looks promising).  I suspect that in sleep mode, the Sonos is constantly being woken by the App (as I do things, etc).

I’m okay if it drains relatively quickly in ‘sleep’ as long as there is an ‘off’ option (and it works as expected.  I’ll know soon enough!

I’m having this issue, too. I turned it off after fully charged, and turned it back on a few days later, it was 30%. Now the indicator shows battery draining-- while it’s plugged in and charging! I think I may return it.

So, some developments for me.  To recap, I was seeing massive battery drain even with the Roam powered down and not in standby.  I charged it last Thursday evening and was expecting to see significant drain the following morning.  There was none (battery was indicating 100%).  I’ve been away all weekend and on checking again this morning (which is now over 4 days since fully charging), it’s reporting 98% battery.  I’m now beginning to wonder if the battery needs a few cycles of charge/discharge before it becomes fully effective.  I’m not sure what else it can be as I’ve done nothing different in charging or in use in this last ‘test’ versus any previous ‘tests’.  I’m now going to keep the Roam in standby mode to see how that affects battery life.

I can attest to having the same issue.

leave at 50-60% come back 2 days later and its so dead that even usb power doesn't wake it for another 20-30 minutes.

I completely turned the roam off (power down for 5 secs, doesn’t Show up in the app) and that seems to help. 
I agree. It seems the Sonos app on WIFI “pings” and “wakes” up the Roam both when it’s on or standby (not completely off). 
 

My question is… has anyone taken this OUT of the house and tried in Bluetooth? It won’t be looking for the WiFi so I’m curious if the battery still drains. I am usually going to use this out and about. Like at the beach. If it drains fast there, I need to return it. 

I also have the issue, the Sonos app is used a lot in the house so the roam automatically turns on a lot which seems to drain the battery. When I go pick it up to take out it should be full but it's down at 60% when only charged the day before. Feels like for sure there is a solution in software but would be good to know its being worked on. 

I do not have google or amazon installed on the roam.

Crutchfield In Bed With Sonos

Just to let you know that last week I submitted a one star review on Crutchfield where I purchased the Roam from and described the battery drain issues, and guess what? It never got published on their site. However, they have since published six 5 star reviews and one 4 star review. So, that’s how the system works...

Are you saying that because Crutchfield didn’t post your review, Sonos is to be held responsible, so you’ll post in Sonos’ forum? That’s quite a leap. I’d expect your beef to be with Crutchfield, as I’d be willing to bet Sonos has zero control over anything on Crutchfield’s website.