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Contributor I
April 21, 2021

Sonos Roam - Battery drain

Hi everyone, 

I received my Sonos Roam yesterday and I am quite concerned by the battery drain on standby mode.

My roam is losing about 10% every hour on standby, which brings us to 10hours but I was expecting 10 hours in playing mode.

Should I be concerned by those stats are it was the expected consumption?

Thank you 🙂!

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278 replies

Lyricist III
April 23, 2021

My roam has only lasted 3 days on standby with only 1-2 hours of actual playtime. 

I have Alexa as the assistant.

 

This is far from the 10 days promised.

If this does not improve its going back! 

Lyricist I
April 23, 2021

I have the same issue as well.  Battery is draining quickly.  On standby mode, I also see in my WIFI router monitoring tool the Roam communicating every minute.  I don’t use an assistant and I mainly used the Roam so far with Spotify and Airplay.

 

Same here, if it’s not resolved quickly through a system update, it’s going back to Best Buy.

jatmada
Contributor I
April 23, 2021

Same here. Heavy battery drain when in sleep mode and almost as bad in the so called low power mode after being woken up because the app was used. It’s a design flaw that needs to be sorted ASAP ☹️

 

Prodigy I
April 23, 2021

One has to wonder what the pre-launch testing regime is for new products.

It does seem worrying that stand-by battery life is so limited.

 

Contributor I
April 23, 2021

I fully charged my Roam upon receipt on Tuesday then switched it off. I did not install an assistant and truplay is switched off. I switched it on 4 days later to find the battery at 47%. After 5 minutes of play it had dropped to 43%. Unacceptable.

My 4 year old Bose Revolve that it was going to replace is laughing hysterically at it.

I will monitor for the rest of this charge and give it one more charge, but after that it's gone.

Lyricist I
April 24, 2021

My battery is not draining quite this fast. However it does not stay turned off.

I have powered off, as in the instructions but every time I look at my app it re-opens.

I have only tested it and wished to save it for future use but it seems I will have to re-charge before this which is poor.

I have the same issue with move.

Is there any way, whilst charged, to fully power these devices off without them continuing to drain the battery?

jatmada
Contributor I
April 24, 2021

…..

Is there any way, whilst charged, to fully power these devices off without them continuing to drain the battery?

You can fully power off by holding the power button for 5 seconds. That reduces battery drain but not tested how much. @jpsmilli 

Local Superstar
April 24, 2021

Sonos proved they didn't have a clue how to integrate a battery powered speaker into its ecosystem with the Move.  Its longstanding issues are still there.

Different things were promised for the Roam. Sadly, it's quite clear nothing had changed, some of the drains are farcical.

Lyricist I
April 24, 2021

…..

Is there any way, whilst charged, to fully power these devices off without them continuing to drain the battery?

You can fully power off by holding the power button for 5 seconds. That reduces battery drain but not tested how much. @jpsmilli 

I do fully power off but the units still automatically switch themselves back on

Lyricist II
April 24, 2021

Same here; severe battery drain. My Roam seems to have an inner life; turns on when it wants and loses battery charge even when off.

I want a device that remains off if I press an off button.