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Avid Contributor I
Sep 5, 2019 3:43 PM UTC
Answered

Sonos Move battery (replaceability)

Hi Sonos,

Move seems like an amazing product. One thing though, I buy my stuff to last forever. It is a must.

Thing that do not have a user replaceable battery, or at least a replaceable battery common enough to be easily and cheaply procured, is limited to the lifespan of the battery. And all Lithium based rechargeable batteries have a limited number of cycles AND a limited shelf-life (use them or not).

What is your approach to this? Is the Move battery serviceable? Will you stock spare batteries, and for how long?

Thanks!
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    jgatie
    jgatieAnswer
    Sep 5, 2019 3:45 PM UTC
    From: https://en.community.sonos.com/announcements-228985/introducing-sonos-move-brilliant-sound-anywhere-6829500

    Move’s battery can easily be replaced so you can keep listening for years to come.

    7 replies

    jgatie
    jgatieAnswer
    Sep 5, 2019 3:45 PM UTC
    From: https://en.community.sonos.com/announcements-228985/introducing-sonos-move-brilliant-sound-anywhere-6829500

    Move’s battery can easily be replaced so you can keep listening for years to come.
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    Ryan S
    Retired Sonos Staff
    Sep 5, 2019 4:18 PM UTC
    From: https://en.community.sonos.com/announcements-228985/introducing-sonos-move-brilliant-sound-anywhere-6829500

    Move’s battery can easily be replaced so you can keep listening for years to come.

    Exactly. The original battery will last around 3 years or 900 charges, depending on several factors. When it's not charging anymore, the battery can be replaced in your home, and we'll have battery replacements available.
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    Contributor II
    Sep 10, 2019 4:46 PM UTC

    From: https://en.community.sonos.com/announcements-228985/introducing-sonos-move-brilliant-sound-anywhere-6829500

    Move’s battery can easily be replaced so you can keep listening for years to come.
    Exactly. The original battery will last around 3 years or 900 charges, depending on several factors. When it's not charging anymore, the battery can be replaced in your home, and we'll have battery replacements available.

    Thanks Ryan! Looking forward to getting my hands on the product. when would you expect the replacement battery to be available for purchase?
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    Ryan S
    Retired Sonos Staff
    Sep 10, 2019 5:04 PM UTC


    From: https://en.community.sonos.com/announcements-228985/introducing-sonos-move-brilliant-sound-anywhere-6829500

    Move’s battery can easily be replaced so you can keep listening for years to come.
    Exactly. The original battery will last around 3 years or 900 charges, depending on several factors. When it's not charging anymore, the battery can be replaced in your home, and we'll have battery replacements available.
    Thanks Ryan! Looking forward to getting my hands on the product. when would you expect the replacement battery to be available for purchase?

    There isn't an announced release date for it yet, but it'll be available long before needed. While it can be replaced at home, it's not quite so easy that you'll want to bring a second with you for longer trips.
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    melvimbe
    Sep 10, 2019 6:48 PM UTC
    I would guess no one will need one till at least 6 months from now. That would be over 3 charges a day.
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    Danny
    Airgetlam
    Sep 10, 2019 7:40 PM UTC
    And given that you can stil connect a USB-C power brick externally, it may be longer.
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    Bruce
    Lyricist I
    Sep 24, 2019 4:19 AM UTC
    If you do not take it off of the charging base that day, does that also qualify as a “charge”?
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