Contributor II

Answered

SONOS Move Battery Level on Bluetooth

44 replies
19238 views

Is there a way to see the Move's battery life while in Bluetooth mode?

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Ryan SAnswer

Retired Sonos Staff

The battery life is only shown in the Sonos app. If you're connected to Sonos with WiFi, the Sonos app will show you the battery charge by the name of the room in the room screen or at the bottom of the app. Over Bluetooth, if you open the Sonos app, when off of the wifi, you'll see a new screen with the product image, it's name, and the battery life left.

You'll also get an amber LED indicating when the unit is very low on power (15% or under), but no battery life is displayed outside the Sonos app.

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

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hoganhaley

Contributor I

That is the Sonos App!!! And it's not showing IN THE APP. I don't know how much clearer I can be. And please stop responding with answer that are wrong. It used to show the battery level but not anymore. Or are you seeing a battery level with numbers showing the percentage left in the picture I attached? No. That's what I'm asking. Why It's not showing where it's supposed to show.

its totally clear what you are saying, I think you are being trolled

What I see sometimes in the Sonos forums is similar what you see in Apple/iPhone forums. Some people are so blindly loyal that any justified criticism/complaint is derided, or not responded to in a constructive manner,

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Banreerj

Contributor I

I’m not seeing any of the above pics.

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Grimson

Contributor I

The pics are there. You just need to look at older replies. :) Merry Christmas!:)

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Banreerj

Contributor I

This is what see in me Sonos app while on Bluetooth. I’m unable to go into my system or move speaker to see battery level

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alejandro79

Lyricist II

Also having the same issue where the battery percentage is not displayed in the app while connected via bluetooth. Hopefully this will be fixed in the next update for the app

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YesNoButYes

Lyricist I

I’m experiencing the same problem as recently mentioned. A battery icon is showing when I’m on Bluetooth and off wifi (in the Sonos app). But it is blank.

I understand that pushing whatever update that’s needed can take some time, but it would be nice if Sonos could at least recognise the problem and reply.

Zeek78

Enthusiast II

My Move don’t even show in the app. Have tried to reset it, but it’s all the same. I use a Iphone 12 pro. So I have no way to see battery level while connected via Bluetooth. Please help.

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WiseDroid

Trending Lyricist I

Also having this blank battery status issue over BT - thought I was going mad so glad to read others used to be able to see battery status via Bluetooth. I also now get the blank battery bar.

Sonos support also didn’t believe me it was a feature lol :-(

Can an admin change this thread to not resolved too as clearly there is an issue

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ricochetmz

Lyricist II

Mine is blank. Strange

I have the exact same problem. It always shows the battery as blank, even when I’m connected with Bluetooth and have my iPhone’s WiFi turned off. Sonos support couldn’t help at all. I even got a replacement unit and it has the exact same issue. So frustrating for a premium Bluetooth-enabled speaker.

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crosenbaum

Lyricist I

Agreed, updated Move and iPhone 12 Pro and shows blank battery. I could live with the odd WiFi toggle off if at least it showed the level correctly.

Also agreed there should at least be basic battery communication on the device through the light — something like blink once for 25%, twice for 50%, etc.

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